Cyber Security Technician III (NIGHT SHIFT)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Cyber Security

Job Qualifications:

Skills:

Call Support, Cybersecurity, Help Desk Support, Security Operations Center (SOC)

Certifications:

CompTIA - Security+ CE - CompTIA

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

A career as a Cyber Security Technician III at GDIT means owning every opportunity to help support and advance our clients’ missions. At GDIT, cyber security is embedded into every aspect of what we do and we’re constantly evolving our cyber solutions to overcome our clients’ biggest challenges. This role will be hybrid based out of Bossier City, LA.

HOW CYBER SECURITY TECHNICIAN III WILL MAKE AN IMPACT 

• Monitors and reports on call volumes, alarm responses, and incident reports to ensure appropriate levels of service are met  
• Identifies and responds to incidents, to prevent or limit damage to assets, and report incidents 
• IDS monitoring and analysis, network traffic and log analysis, prioritization and differentiation between potential intrusion attempts, determination of false alarms, insider threat and APT detection, and malware analysis 
• Carries out triage on security events, coordinates incidents with Incident Management Team, IT operations, network engineering, and application teams  
• Coordinates the development of reports from the SIEM, NIDS, and HIDS  
• Provide updates to the daily security operations briefing 
• Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.  
• Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.  
• May route calls to product line specialists, application, or system support specialists.  
• Maintains and updates records and tracking databases.  
• Alerts management to recurring problems and patterns of problems. 

WHAT YOU’LL NEED TO SUCCEED: 

• HS/GED and 3+ years of relevant experience or equivalent years of experience
• Help/Service Desk/Call Center experience
• ​Familiarity w/ security practices and networking, ticketing, and reporting
• Ability to obtain and maintain a Public Trust​
• Security+ certification is required to start.
• ITIL v4 required within 90 days of hire
• US Citizenship is required due to the client and nature of the work

NICE TO HAVE:

• BA/BS degree
• Security Tools experience such as Tenable, MacAfee ePO, Splunk, Palo Alto, Forescout, RSA Netwitness as well as platform experience such as Linux and Windows 

GDIT IS YOUR PLACE: 

• 401K with company match 
• Comprehensive health and wellness packages 
• Internal mobility team dedicated to helping you own your career 
• Professional growth opportunities including paid education and certifications 
• Cutting-edge technology you can learn from  
• Rest and recharge with paid vacation and holidays 

The likely hourly rate for this position is between $22.75 - $27.65. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA LA Bossier City

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military,