Customer Transformation Associate - Fall 2026

Why become a Customer Transformation Associate at Grant Thornton?

Grant Thornton’s Advisory professionals help companies stay ahead of the game with bold thinking, big ideas, and progressive strategies. Our Transformation practice applies our deep experience to challenge the status quo and accelerate our client’s growth trajectory. 

As a Customer Transformation Intern, you’ll help organizations solve their toughest problems and develop value creation strategies that result in real impact - all with the resources, environment, and support to help you excel. We support our clients in all aspects of their business cycle, whether assessing marketing and sales investments to drive acquisition, retention, and loyalty, understanding drivers for a seamless customer experience, or developing and implementing go to market strategies to succeed in a new market or with a new customer. 
 
From day one, you’ll be empowered by the greater Customer Transformation team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Your day-to-day may include:

• Effectively manage ambiguous and unstructured problems and situations, demonstrating strong analytical skills

• Construct pragmatic approaches and frameworks to develop long-term business strategies 

• Utilize various data collection techniques, quantitative and qualitative analyses and synthesize data into meaningful and actionable insights

• Define and evaluate customer and brand strategies reflecting market, competitive and other external drivers

• Communicate effectively in a structured and knowledgeable manner in written and verbal formats to stakeholders

• Partner with teams to share responsibility for the success of engagements

You have the following technical skills, qualifications, and abilities:

• Pursuing a Bachelor’s degree in Business Administration, Economics, International Business, or a related field

• Minimum overall GPA of 3.0/4.0 

• Demons