Customer Success Manager

Qualifications:

• Demonstrate direct experience supporting and engaging customers with large-scale, recurring technology agreements within the F5 technical stack.
• Possess 3+ years of experience in Customer Success, Sales, Business Development, Project Management, Operations, IT, or Business Analysis.
• Show a proven and practical understanding of F5 subscription agreements, products, and solutions.
• Solve problems quickly by applying sound judgment and a common-sense approach.
• Adapt comfortably within ambiguous and rapidly changing environments.
• Engage effectively with all levels of corporate structure, from executives to technical stakeholders.
• Exhibit strong internal motivation and passion for continuous learning.
• Apply strong project management or process development skills to deliver results.
• Prioritize and organize effectively while managing multiple projects and assignments.
• Develop strong working relationships with peers, partners, and project team members.
• Display an entrepreneurial mindset to drive innovation and growth.
• Analyze and interpret data to inform decisions and strategies.
• Think critically and apply practical reasoning to complex challenges.
• Undergraduate Degree in a related field or equivalent work experience is required
• 20% Nationwide Travel may be required

 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $57,000.00 to $71,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

 

Want to learn more about Customer Experience - WWT

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

 

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Qualifications

Why WWT?

 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

 

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

 

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