Customer Service Staff

Location:

Findlay, Ohio, United States of America

Job ID:

R0037816

Date Posted:

2024-08-03

Company Name:

Hitachi Astemo Findlay, Inc.

Profession (Job Category):

Other

Job Schedule: 

Full time

Remote:

No

Job Description:

Position Summary:

Hitachi Astemo Americas, Inc. (Findlay) is a Tier 1 supplier of brake systems for automotive and non-automotive applications. Administrate Customer Order intake until customer delivery making sure the company meets the customer requirements.

______________________________________________________________________

Essential Functions and Duties:

• Coordinate activities within the supply chain to meet customer expectations..
• Interface with the customers (Deliveries, forecast, ASN…).
• Review and analyze customer schedules and production plans.
• Contact customer in case of deviations to the schedules.
• Follow up on customer announcements.
• Ensure shipments to the customers are on time.
• Tracks and reports finished good inventory levels.
• Tracks and reports incidents of backlog / late shipments

______________________________________________________________________Required Qualifications:

• Some experience in automotive manufacturing.
• Ability to organize and manage multiple projects simultaneously.
• Excellent oral and written communication skills.
• Motivated, self-starter with the ability to perform duties with minimal supervision.
• Proficient in Microsoft Office (Excel, Word, Power point)

______________________________________________________________________Preferred Qualifications:

• In-depth knowledge across all Material Service department disciplines, including employee safety, relations, training and development, maintain good customer relations.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

At Astemo, we’re challenging the status quo with the power of diversity, inclusion, and collaboration.  Our goal is to build an inclusive work environment that celebrates the differences of our employees.  We want to ensure that every employee feels valued, respected and empowered.  We don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.  Astemo is proud to be an equal opportunity employer.

If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.