Customer Service Representative

Remote Customer Support Representative (Strong Typing Skills) 

• We provide the equipment! You must have High Speed internet with a minimum of 25 Mbps/sec upload and 25 Mbps/sec download.  

 

Job Duties:   

• Answer incoming customer inquiries  

• Document a customer’s conversation during a call (Dictation)  

• Engage with clients in a friendly and professional manner while actively listening to their concerns  

• Offer support and information to customers in accordance with the company's policies and call guidelines.   

• Other duties as requested  

   

Job Qualifications:   

• You have a High School diploma or GED  

• Excellent typing skills (Min. 40 WPM) 

• You know how to juggle multiple tasks at the same time  

• You have good listening skills and professional phone etiquette  

• Ability to read and follow instructions for specific customer resolution tasks  

• Basic knowledge working with computers in a work environment  

   

 We provide Medical, Dental, and Vision.