Customer Service Representative - Entry Level

We are a rapidly growing marketing and promotions firm that partners with top national brands to deliver high-impact, face-to-face marketing campaigns. Our focus is on building brand awareness, increasing customer engagement, and expanding our clients’ local market presence through live events and promotional outreach.

We're hiring Entry-Level Customer Service Representatives to join our vibrant team. This is the perfect opportunity for individuals who are passionate about people, excited to learn the ropes of event marketing, and eager to grow in a fast-paced, team-driven environment.

Key Responsibilities:

• Deliver in-person customer service and brand support at local promotional events

• Represent well-known national brands with professionalism and enthusiasm

• Educate potential customers on products and services to boost brand awareness and loyalty

• Assist with event logistics including setup, breakdown, and on-site coordination

• Gather and report customer feedback to improve future outreach strategies

• Collaborate with team members to ensure a smooth and engaging event experience

• Perform administrative tasks including data entry, reporting, and customer tracking

Qualifications:

• Strong communication and interpersonal skills

• Friendly, approachable, and comfortable interacting with the public

• Team player with a positive attitude and willingness to learn

• Adaptable and able to multitask in a fast-paced environment

• Prior experience in customer service, retail, or promotional marketing is a plus—but not required

• Must be 18 years or older and legally authorized to work in the U.S.

What We Offer:

• Paid, hands-on training in customer service, marketing, and events

• Clear pathways for career advancement based on performance and leadership potential

• Competitive entry-level pay with bonus opportunities

• A collaborative, high-energy team culture

• Opportunities to travel for promotional events, leadership summits, and networking opportunities