Customer Service Executive

Customer Service Executive

Location: South Cambridge

Salary: £25,000-£26,000

Description: We are working on behalf of a highly respected and well-established organisation in South Cambridge who are looking to recruit a Customer Service Executive to join their friendly and professional team.

This is a fantastic opportunity for someone who enjoys delivering outstanding customer service and thrives in a fast-paced, office-based environment.

Key responsibilities will include:

Answering incoming telephone calls and responding to email enquiries

Managing queries via an internal ticketing system

Accurately recording client data on internal systems

Supporting clients with service bookings and appointments

Proactively assisting clients with purchasing decisions

Supporting the wider team with administrative duties

To be successful in this role, you will ideally have:

The want to work within an office-based role

A confident and professional telephone manner

Good written and verbal communication skills

Attention to detail

IT skills

A positive, proactive and team-focused approach

If this role looks of interest, please contact Megan. We endeavour to reply to every candidate, but if you haven’t heard from us within 10 days, please assume your application has been unsuccessful on this occasion