Customer Service Agent

Company Description

Park 6 Logistic is a growing logistics company committed to operational excellence, efficiency, and long-term development of future leaders. We pride ourselves on building strong internal talent and providing structured growth paths for individuals who are motivated, analytical, and eager to learn the business from the ground up.

Job Description

We are seeking a Customer Service Agent to serve as a key point of contact between our company and our clients. This role focuses on delivering high-quality service, resolving inquiries efficiently, and supporting daily operational needs with accuracy and professionalism. The ideal candidate is organized, communicative, and motivated to contribute to a fast-paced logistics environment.

Responsibilities

• Serve as the primary contact for customer inquiries via phone and email

• Provide accurate information regarding orders, shipments, and service updates

• Resolve customer concerns in a timely and professional manner

• Coordinate with internal teams to ensure smooth communication and follow-up

• Maintain accurate records and documentation of customer interactions

• Support daily administrative and operational tasks as needed

Qualifications

• Strong verbal and written communication skills

• Professional demeanor and customer-focused mindset

• Ability to multitask and manage priorities effectively

• Strong attention to detail and problem-solving skills

• Comfortable working in a fast-paced, team-oriented environment

Additional Information

• Competitive salary

• Growth opportunities within the company

• Skill development and hands-on training

• Stable, full-time position

• Supportive and professional work environment