Customer Master Supervisor

Position Summary:

AR Customer Master Supervisor is responsible for ensuring the data integrity of the Customer Master module in SAP. Primary duties include close supervision of the day‐to‐day operations of Customer Master staff, working cross‐functionally with Customer Operations, Accounting, & Data Management to ensure timely updates in SAP, and management of Customer Master projects.

Essential Job Functions:

• Conducting interviews with manager, reviewing & approving timesheets, and addressing first‐level personnel issues
• General supervision of Customer Master staff, including determining individual & departmental goals, assessing & prioritizing workload, & setting deadlines
• Reviews Customer Master changes as a backup to Lead position
• Evaluation of processes & implementation of changes for more efficiency
• Participates in Credit Review preparation (run Sales Reports & key limit into SAP)
• Reviews Customer Master change log (OV51) & Credit Limit change log (SALR) reports
• Ensures timely update of department SOPs, reviews for accuracy
• SAP QA Testing, including S/4 implementation, Winshuttle improvements, etc
• Management of various Customer Master projects & initiatives (i.e. expired Net Terms review, etc)
• ClickUp Setup & Assignment of Tasks
• Provide support to Accounting Management & participate in ad hoc projects, as required

Position Requirements:

• Advanced Excel & Word Skills
• 10 Key By Touch
• SAP Experience preferred
• Excellent verbal & written communication skills
• Positive attitude with a willingness to learn
• Must be a team player & able to work with other individuals in & outside the department (at various levels) in a positive manner
• Must be organized and recognize & meet deadlines
• Must be able to work independently with minimal supervision
• Must be able to research, problem solve & identify solutions
• Superior attention to detail
• Self‐motivated

Base Pay Range: $69,750 - $93,000