Customer Development Manager

Summary

Customer Development Manager Direct Team Retail 

 

 

At our Company, we grow People, Brands, and Businesses! The foundation of retail is built on strong relationships and rapport.  Employment as a F/T Customer Development Manager (CDM), includes representing, selling and merchandising brands at retail grocery outlets within assigned territories. This position is responsible for selling, distributing, merchandising and executing project work while maintaining strong in-store relationships.

 

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Paid Time-Off

 

Responsibilities

• Selling and acting as brand ambassador.
• Meet or exceed Client and Company objectives by maintaining authorized distribution and the selling and placement of new SKU’s. Professionalism at all levels.
• Maintain schematic standards and integrity through consistent communication with Retail Supervisor and assigned Client personnel.
• Place shelf tags/signs, coupons and build/assemble displays and shippers as the opportunities arise.
• The office is home-based and requires a highly self-motivated, self-starter mentality. (Stellar organizational skills are paramount).
• The CDM is responsible for all aspects of Client sales.
• In some cases, the CDM is responsible for selling to sub-banners within wholesalers.

 

Qualifications

• Minimum of High School diploma – 4yr college degree preferred.
• The CDM must be able to make on the spot decisions.
• Grocery experience is essential and required.
• Grocery CPG sales experience is preferred.
• Previous merchandising experience is also a plus.
• Strong analytical skills are essential.
• Flexible and adaptable, able to change course dependent upon changes in projects or business environment and able to multi-task with accuracy with frequent interruptions and competing deadlines.
• Must have the ability to communicate with Store Management, Store Directors as well as small group headquarter leadership.

Skills, Knowledge and Abilities

• Outstanding written and oral communication skills.
• Working knowledge of syndicated data helpful.
• PC skills-This includes an understanding of spreadsheets (Excel), word processing (MS Word).
• Presentation software (PowerPoint) helpful, but not required.
• One to three year’s work experience in applicable field, (i.e. sales and marketing agency, Customer, Client).
• Proven track record in sales helpful.

 

Environmental & Physical Requirements

Field / Reps Requirements

• The candidate must be able to perform the essential functions of the position.
• Work is performed in a retail in-store environment involving the following activities:
  • Engage in considerable physical activity, ability to lift and/or push up to 50 pounds.
  • Stand for long periods of time and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections).
  • Also required to travel and drive.
• Reliable transportation is required (position includes a lucrative car allowance and mileage reimbursement).

 

Travel and/or Driving Requirements

• Travel and Driving are essential duties and function of this job

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

 

The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level.  Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.

 

The CDM works with Retail Supervisors to raise the level of effectiveness