Customer Development Manager, Albertsons

Kenvue is currently recruiting for a:

Customer Development Manager, Albertsons

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Albertson's Team Leader

Location:

North America, United States, New Jersey, Summit

Work Location:

Fully Remote

What you will do

The Customer Development Manager develops strategies and executes tactics that align with customer initiatives to deliver shipment forecast, consumption, and share goals. The person in this role collaborates with both internal and external partners to devise mutually profitable business plans that can be feasibly executed. He/she develops and maintains relationships at the customer level to drive growth through key category platforms and initiatives. He/she is responsible for new item execution including speed to market targets, shipment forecast and consumption goals within assigned area. The manager manages trade funds within budget and analyzes promotional spending to maximize ROI and participates in special projects as assigned.
 

Key Responsibilities:

• Implement 4P's (product, placement, promotion and pricing) business tactics that align with brand strategies and meet customer needs
• Act as point person for the team to build out multiple brand displays (towers, pallet programs)
• Manage trade budget for assigned area including Lynx, returns, displays and other promotional efforts
• Achieve forecast accuracy by working with CPFR partners
• Troubleshoot orders, provide status to customers, and seek to resolve all logistical issues and challenges
• Collaborate with finance, supply chain, brand and sales strategy trade customization to align efforts and tactics with customer(s)
• Act in the role of primary point of contact for a category or categories with the customer and meet frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats
• Work in the Albertsons Innovation Center from time to time, helping our National Category Directors to build “best in class” plan-o-grams, working closely with our Category Insight Managers and Category Analysts
• Execute new product launches and provide promotional materials appropriate for assigned customer(s)
• Conduct analysis to assess effectiveness of promotional activities and strategies
• Monitor key metrics to measure progress to goals
• Utilize syndicated and customer data to incorporate into sales plans
• Create and deliver customer-and product group-specific sales presentations to gain support for recommendations
• Participate in regular meetings with additional key customer decision-makers
• Support planning and execution of retail labor for teams by working with Perfect Store manager and broker teams
• Develop monthly playbooks and work with sales broker team to execute HQ promotions/plans down at the Divisional level; work directly with Albertsons divisions to build regional and ensure execution on national programs
• Travel on as needed basis (Divisional trips across US approximately 5-10 times per year and to Boise HQ approximately 4-8 per year; can vary depending on projects
• Serve as team subject matter expert on eCommerce activations across all Albertsons banners (Last Mile Delivery, digital shelf)

What we are looking for

Required Qualifications:

• A Bachelor’s degree
• A minimum of 5 years business or related experience
• Ability to interpret and communicate complex business data
• Ability to communicate and negotiate effectively
• Demonstrated ability to build strong business relationships
• Ability