Customer Account Representative

Company Description

At Swift7 Consultants, we believe that exceptional environments begin with exceptional people. We partner with residential, commercial, and corporate clients to deliver high-quality cleaning solutions that reflect professionalism, reliability, and attention to detail. Our team-oriented culture values consistency, respect, and long-term growth, creating opportunities for individuals who take pride in their work and want to build a stable career.

Job Description

Swift7 Consultants is seeking a Customer Account Representative to serve as a key point of contact between our clients and internal teams. This role focuses on managing client accounts, ensuring satisfaction, and supporting ongoing business relationships through clear communication and proactive problem-solving.

The ideal candidate is organized, detail-oriented, and confident in professional client interactions.

Responsibilities

• Serve as the primary contact for assigned customer accounts

• Build and maintain strong, long-term client relationships

• Address client inquiries and resolve issues in a timely and professional manner

• Coordinate with internal departments to ensure client needs are met

• Monitor account activity and provide accurate updates when required

• Maintain detailed records and documentation of client interactions

• Support account growth through service excellence and reliability

Qualifications

• Strong verbal and written communication skills

• Professional demeanor with a client-focused mindset

• Ability to manage multiple accounts and priorities efficiently

• Strong organizational and problem-solving abilities

• Comfortable working in a fast-paced, professional environment

• Proficient with basic office tools and internal systems

Additional Information

• Competitive salary ($57,000 – $60,000 annually)

• Clear growth and advancement opportunities

• Skill development and professional training

• Supportive and collaborative work environment

• Stable full-time position

• Long-term career potential within the company