Custodial Area Supervisor (Facilities Services)

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. 

  

Job Summary

This position supervises a staff engaged in a program of cleaning in academic, residential, research, and other buildings on the University campus. Duties include participating in selection of staff, training, and scheduling employees performing custodial duties. 

  

Essential Functions

• Exercises supervision by directing the work of a number of custodial employees to ensure well organized and completed tasks for clean, safe, and habitable conditions; assists in planning work schedules and assignments in consultation with his/her supervisor to ensure equitable assignments. Maintains work scheduling and work management using work management software. 
• Supervises the cleaning of restrooms, offices, laboratories, corridors, stairwells, elevators, entryways and entry mats, water fountains, and other spaces in assigned Auxiliary Enterprises buildings, in order to provide a clean, attractive facility. 
• Conducts a continuing training program for employees in cleaning methods, and technical tasks, by lecture, demonstration, and on-the-job training. Training will cover building services, equipment, materials, procedures, techniques, safety and interpersonal skills. 
• Supervises employees who participate in the care of carpeted areas to prolong carpet life and maintain cleanliness by vacuuming, spot removal and shampooing. 
• Supervises the performance of simple repairs by replacing belts, tightening screws and cleaning of equipment in order to keep all machinery in good working condition. Makes minor repairs in equipment, such as vacuum cleaners, buffers, automatic scrubbers, and carpet extractors. 
• Operates motor vehicle to transport people or supplies to the work site and to conduct supervision of onsite staff. 
• Makes periodic work site inspections to ensure efficient utilization of personnel and materials and compliance with work standards; may discuss quality and quantity of work performance with employee. 
• Supervises custodial staff in snow removal operations. Supervises unlocking and locking of premises to maintain security and provide ease of entry. 
• Supervises and monitors proper use of materials, supplies, and equipment. Oversees package delivery within building. 
• Supervises these tasks to maintain safe and sanitary conditions:  
  • Recycling and trash removal and the cleaning of waste receptacles to provide sanitary conditions. 
  • Cleaning restrooms and replenishes paper products, soap products, and sanitary napkin dispensers. 
  • Care for hard floor surfaces, cleaning of upholstered furniture, and cleaning of glass. 
  • Replacement of light bulbs and fluorescent tubes and washing of light fixtures. 
  • Removal of spilled or leaking water from buildings. 
  • Cleaning areas immediately adjacent to buildings by sweeping and snow shoveling and by applying sand or chemicals as necessary. 
  • Cleaning and treatment of dust mops and cleaning cloths and the cleaning of various items with a high-pressure washer. 
• Supervises arranging of furniture and set-up/knock-down of tables, chairs, and tarpaulins for University functions. Assists in coordination of turnover of live-in staff apartments. 
• Conducts on the job site inspections to determine compliance with University specification on projects awarded to outside contractors. 
• Evaluates the abilities, knowledge, and skills of the staff in his/her assigned area through periodic meetings, and through the completion of the Annual Performance Review to ensure the competencies of the employees. 
• Submits reports, initiates work orders, and maintains department records and statistics, including attendance, maintenance, supplies & inventory, and training records. <