Culture & Communications Coordinator

Description

 As the Culture & Communications Coordinator, you will play a key role in engaging and informing team members across the organization. This position combines digital communications, internal storytelling, and event coordination to support MetroNational’s culture, values, and strategic goals. You will create and distribute impactful content, support team member events, and contribute to culture-building initiatives. The ideal candidate is detail-oriented, highly organized, and passionate about team member engagement and internal communication.

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Internal Communications

• Craft, edit, and distribute internal content across digital platforms (e.g., intranet, newsletters, Teams, digital signage).
• Manage a communications calendar to ensure consistent and timely messaging.
• Collaborate with graphic designers and department leaders to develop on-brand visual and written communications.
• Ensure all messaging aligns with company voice and values.
• Handle confidential announcements and sensitive content with discretion and professionalism.

Culture & Engagement Programs

• Support culture programs such as recognition awards, New Hire Assimilation and training events. 
• Assist in developing new programs that enhance team member engagement and organizational culture.

Event Planning & Coordination

• Assisting with the planning and execution of internal and special events as needed (e.g., health fairs, teambuilding socials, quarterly celebrations).
• Coordinate logistics, vendors, venues, and event materials.
• Organize and lead property tours.

Project & Administrative Support

• Assist with the execution of culture projects including research, ideation, timelines, and deliverables.
• Maintain records, organize culture department files, and collect/analyze relevant data.
• Provide general administrative support to the Culture team as needed.

Requirements

Qualifications:

• Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field is preferred
• 1-3 years of experience in internal communications or team member engagement. OR Must have a min of 1 year experience in communications role.
• Strong writing, editing, and storytelling skills for digital and print content.
• Familiarity with digital communication platforms (e.g., Microsoft Teams, SharePoint, CMS, intranet tools).
• Experience with event planning and vendor coordination.
• Ability to manage multiple projects with strong time management and attention to detail.
• High discretion and professionalism in handling confidential information
• Basic knowledge of design principles or experience collaborating with creatives is a plus.
• Comfort working cross-functionally and interacting with team members at all levels.

CORE COMPETENCIES: 

• Team Oriented: The ability to work effectively with others and to add value within the dynamics of the Company’s group endeavor. Tangible behaviors include trust, healthy conflict, active commitment, peer-to-peer accountability and a focus on      the results. Establish healthy and respectful working relationships with all shareholders and customers sharing knowledge and support, contributing to team goals, and collaborating to solve problems. 
• Legacy Mindset: Thinks long-term, protects organizational heritage, and contributes to a lasting impact.
• Transparency: Demonstrates openness in communication and decision-making; fosters trust across the organization.
• Communication Skills: Effective communication skills include professionalism, active listening, adaptability, and collaboration.
• Problem Solving: Ability to accurately analyze situations and reach productive decisions based on informed judgment that relies on knowledge, experience, facts and data.
• Initiative: Ability to proactively identify and address customer needs, anticipate potential issues, and take action to resolve problems within the framework of the Company’s processes and procedures; demonstrates a willingness to go above and beyond standard duties to ensure positive experience.
• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.

CORE VALUE BASED COMPETENCIES: 

Integrity

• Acts with honesty and ethical judgment, even under pressure
• Accepts responsibil