CSR Seasonal

SUMMARY
This position is responsible for performing job functions in all areas of the Business Operations Department. Those functions are expanded through Commercial, Farm, Claims, Personal Lines, Billing Services, and Office Services. They include, but are not limited to: typing, filing, pulling and drop filing mail, copying, scanning, and transcribing digital recordings. In addition, it could potentially involve new applications, amendments, renewals, and cancellation/non-renewals, making payments, setting reserves, ect.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Purging of files from basement (including taking files to the basement), prepare file for imaging
Answering phone calls from agents, insureds, and claimants.
Copying, scanning, attaching documents, and physical filing of files.
Transcribing digital recordings.
Preparation of new applications and typing or entering them as required.
Process amendments, renewals, and cancellations/non-renewals within assigned authority level.
Order reports for underwriting review to include but not limited to MVR's, inspections, CLUE and Insurance Score.
Communicate via telephone, fax, electronic and written communication with agency, underwriting team, departmental and other Company personnel.
Special projects as assigned