Crisis Intervention Specialist II

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.  

Who We Serve 

Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

Compensation We Offer  

• The initial compensation for this position ranges from $34.61 - $42.57 per hour.  
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 
• The salary may also vary if you reside in a different location than the location posted.   
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 
• 7.5% Bilingual Differential for qualified positions* 
• *Must meet company policy eligibility requirements. 

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow up services

Schedule:Thursday, Friday, Saturday 7AM-7:30PM

This position is part of a program that has adopted an Alternative Work Schedule (AWS).  An AWS is a variation of the standard 5-day/8-hours per day schedule and allows for shifts of no longer than 12 hours per day within a 40-hour workweek without payment of an overtime premium until after the 12th hour in a day or 40 hours worked in a week. 

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. Within a team process, develops a strength-based relationship with client in the context of a MH or Behavioral Crisis. Intervenes with individuals presenting with crisis behaviors including but not limited to agitation, aggression, active psychosis, suicidal ideation and/or self injury. Takes on an increased leadership role on the Crisis team due to experience and expertise which will include coaching and training other Crisis staff around essential and advanced skills including but not limited to facilitating crisis trainings, shadowing new crisis intervention specialists, and coaching around de-escalation techniques with individuals presenting with crisis behaviors. The position requires shift based work in which individuals are responding to community or Crisis Stabilization Unit (CSU) based crisis on immediate emergency requests from individuals, community partners, law enforcement or family members/natural supports.  The position will require at times joint response with law enforcement officers. Will participate in the crisis assessment and triage including the screening for dangerous situations, weapons, and other high risk environmental factors.  Responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature.   

Responsible for linking to community resources. May search, locate, and engage individuals' or youth's natural supports. May assists with transitioning/transporting individuals or youth to the lowest level of care needed. Works independently in the individuals' or youth's home and in a variety of community and/or treatment settings. May require certification in restraint protocols. 

RESPONSIBILITIES AND DUTIES

1. Demonstrates mastery of the Crisis Intervention Specialist 1 Job Description
2. Advanced skills through support of the MH crisis hotline by modeling and