Crew Member

Job Details

Job Location: Palo Alto, CA 94304Position Type: Full-Time/Part-TimeSalary Range: $18.20 - $20.00 HourlyJob Shift: Closing/Late Night

Job description:

At the Melt, we are looking for highly experienced Crew Members to work Late-night Weekday & Weekend Closing shifts from 7:00pm PT to 3:00am PT from within the food service industry for a Fast Casual or Quick Service (QSR) brand, we want you to apply to explore joining our Team/Family!

At The Melt, we do things differently. We believe in challenging the stereotypes and roadblocks associated with some QSR, Fast Casual, and Food Service careers. We believe that a career in the Fast Casual/QSR/Food Service industry is an exciting, fast-paced and exhilarating experience.

These roles require working late nights including on Fridays, Saturdays and Sundays in restaurants open till 3:00am.

At The Melt, our number one priority is simple; deliver experiences so great our Guests and Crew Members say “I Love It Here”. We provide the opportunity to pursue your success by offering comprehensive training that teaches you how to deliver “I Love It Here” experiences to our Guests and Crew Members.

At The Melt, we help high-performing EXPERIENCED Crew Members within the Fast Casual / QSR industry change the trajectory of their current and past job experiences by offering them the opportunity to escape dead-end situations and pursue professional growth with an exciting and growing company in Crew Member roles to learn our operations and then possibly advancing them to a Shift Manager-level position and beyond over time.

Who are we?

We are a fast casual eatery that combines chef-inspired, 100 percent all-natural, wholesome foods (Burger Melts, Chicken Melts, Cheese Melts, French Fries and More) with innovative online ordering technology in an eco-friendly environment.

We are an emerging and growing brand, and we are passionate about "PROMOTION FROM WITHIN"...we believe the key to our success today and tomorrow will come from building future leaders from within. However, when you are growing company, there are times when it is necessary to recruit external talented leaders to join the organization to fill current and future needs.

We are based in San Francisco and are currently operating locations throughout California and looking to continue growing within California and beyond. Therefore, we are seeking great food service professionals to support our current and future growth needs in the Greater Palo Alto/Stanford market area.

Our Values are the backbone of decision making at The Melt. These values are:

“The BIG 3”

• Be The Best: We’re committed to being the best in everything we do.
• Inclusive: Everybody feels welcome. We embrace diversity at every level and stand against intolerance.
• Good For All: We balance the needs of the guest, the team, and the company.

If you are a great leader that has a track-record of developing and promoting great leaders then we would like to learn more about you. Being bilingual is a plus.

If you exemplify our values in your everyday actions and you are an EXPERIENCED General Manager within the industry and are looking for an exciting opportunity to deliver “I Love It Here” experiences to your Guests and Crew Members, then The Melt is for you. APPLY TODAY!

Position Description

Title: Assistant Managers Reports To: General Manager - This role plus the roles of the General Manager and Shift Manager roles are members of the restaurant management team.

Each role works together to operate the overall operations of the restaurant.

Responsibilities include but are not limited to the following:

Leads Crew Team

• Leads and directs Crew shifts acting as manager-in-charge of store
• Coaches, counsels and directs Crew Members
• Ensures a positive team environment and maintains a calm professional demeanor always
• Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to Crew to ensure operational excellence and to improve Crew performance
• Participates in the staff planning, interviewing and hiring process for new Crew Members

Leads Service Excellence

• Ensures “I Love It Here” experience for every guest
• Ensure standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness
• Handles problem resolution with composure while living The Melt values
• Inspires, motivates, and coaches Crew Members to their very best performance

Leads Profitable Operations

• Executes opening and closing duties – op