Credit and Collection Supervisor

Company Description

With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.  Sika has offices in over 100 countries with over 300 manufacturing facilities and more than 33,500 employees worldwide. With annual sales of 11.5+ billion dollars in 2022, our commitment to quality, innovation, and the environment as well as putting our customer’s needs first, encompasses why Sika is the global leader in our industries.  

Job Description

The Credit and Collection Supervisor position within the Residential Business Unit has the responsibility for all Residential Credit and Collections within Sika. The position is in Rutherford, NJ and reports to the Sika Credit Manager.

Responsibilities include: 

• Maintain and ensure adherence to the corporate credit and collection policies
• Supervise multiple Credit and Collection Specialists
• Complete performance evaluations on Credit & Collection Specialists
• Work with customer portals
• Measure and report credit and collection goals and objectives with appropriate metrics
• Conduct credit reviews on customers to adjust credit limits in a timely manner
• Monitor credit balances, payment performance and overall customer history to establish credit holds and additional action as appropriate
• Handle major accounts requiring individual attention, problem accounts and accounts with special arrangements
• Drive credit and collection process improvement to decrease past due accounts and DSO
• Forecast and track cash collections monthly
• Collaborate cross-functionally with other departments to resolve disputed invoices

Qualifications

• Bachelor’s degree or supervisory experience
• Experience in the retail business preferably with Home Depot & Lowes
• Experience negotiating payment plans
• Strong organizational and effective time management skills
• Excellent communication skills (written and verbal)
• 7+ years of prior Credit experience
• Proficient in MS Word, MS Excel, (SAP experience desirable)
• Excellent problem-solving abilities 
• Ability to handle difficult situations in a professional manner  
• Ability to adapt to change on a continuing basis

Additional Information

Competitive Benefits: Health Insurance available day one, 401k with 5% company match, bonuses, year-end profit-sharing bonus, paid time off, and educational assistance.

Meaningful Work: Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable – every day.

Company Culture: Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career.

Community Involvement: Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back.

Sustainability Initiatives: Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility. The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.