Creative Project Manager

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals.  We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture.  Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!

We are looking for a Creative Project Manager to support the work our growing Creative team is producing.

You will report into the Creative Operations Manager and sit within the Creative team to deliver both internal projects, as well as external facing marketing campaigns and initiatives. Working with stakeholders throughout the Marketing department and the wider organization, your day-to-day is focused on creating timelines, managing workflow, and communicating the status of current projects.

You are a highly organized and understand the Creative and Video production process and what it takes to enable great ideas to come to life.

You know how to keep teams focused, on task and aligned to deadlines from kick off to delivery.

You understand how to manage internal stakeholders within the creative process but also understand that creative work often requires flexibility. You’re able to prioritize and juggle multiple people, tasks, and projects, and when blockers occur, can pivot to find solutions to meet the needs of the project.

You have a sense of humor, a favorite meme and a desire for team camaraderie. You work well within a team and are not afraid to contribute ideas and inspiration, as well as being self-motivated with the ability to work autonomously.

Your experience and ideas will help shape the evolving Marketing function at Credit Acceptance, and our goal to build a world-class in-house agency.

 

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required.  However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
• Serving as a point of contact between Creative Operations and internal stakeholders to coordinate resources and timelines, based on scope and project requirements.
• Initiating projects in the workflow management system (Workfront) with required information.
• Scheduling kick-offs, Creative and internal reviews in accordance with timelines.
• Ensuring deliverables meet established objectives and answers the brief.
• Supporting the Creative team by ensuring they have all necessary assets and information to perform their work.
• Monitoring and reporting on project progress across assigned business owners and partners.
• When facing roadblocks, creating solutions that still meet the project timings and objectives.
• Acting as a champion of Creative to maintain creative processes and best practices within the Marketing function.
• Leading complex projects involving multiple channels with multiple deliverables.
• Ensuring project assets are correctly stored and archived in the DAM (Adobe Asset Manager).
• Actively gaining in-depth knowledge of the business by understanding the brand and our audiences and embracing overarching company values.
• Championing continuous improvement of processes and technology that can scale to continue delivering on our success as we grow.

 

Knowledge and Skills

• A deep understanding of the creative process, as well as video and creative production, and skills needed to deliver on varying types of projects digital and social to print and video.
• A strong understanding of optimizing team performance and ensuring efficient project delivery.
• The skill to collaborate effectively with Creative and Video teams, marketing, production, and other departments to align project objectives, priorities, and timelines, ensuring smooth communication and project progression.
• The ability to translate brief