Creative Operations and Analytics Manager

We are seeking a Creative Operations and Analytics Manager to join our Corporate Marketing team, reporting to the senior director of Brand Management. In this remote role, you will oversee the creative process end-to-end, driving project management excellence while incorporating AI and analytics to optimize efficiency and strategic insights. You will play a pivotal role in transforming our Creative Operations to embrace AI-driven tools and data-centric approaches, empowering the team to create impactful, high-quality work that advances our brand’s reach and effectiveness. This remote role must be located in WA, OR, ID, CA or NV (PST).

You are the ideal candidate if you thrive in a creative team environment, bringing an analytical, AI-driven, forward-thinking mindset. You excel at turning ideas into successful outcomes, have a passion for brand impact, and love connecting creative vision to measurable results through strategic execution.

What you’ll do:   

• Oversee creative project intake, resource allocation, and timelines to ensure on-time, high-quality delivery across all projects, utilizing our PM tool Monday.com as well as other creative operations and business apps
• Implement AI tools and modern project management practices to automate repetitive tasks, streamline workflows, and enhance creative output
• Collaborate with brand, design, and analytics teams to prioritize projects according to strategic goals, optimizing resource management to meet complex project demands
• Lead data-driven initiatives, defining and tracking key performance indicators (KPIs) for brand generation efforts, including account progression and engagement metrics in the B2B buying journey
• Manage and refine creative workflows, introducing process improvements that leverage current best practices, business tools, and AI to elevate the team’s operational efficiency
• Act as a key liaison across cross-functional teams, fostering collaboration and communication to drive cohesive, strategic projects
• Develop and deliver reports on project progress and KPIs, providing leadership with actionable insights into creative operations and brand performance 

What you’ll bring:                    

• At least 5 years of experience in creative operations, project management, or a related field, with a strong understanding of B2B brand and marketing metrics
• Proficiency in project management and data analytics tools, such as Monday.com, Microsoft 365, Marketo, Bizable, Excel, and Google Analytics
• Experience in AI tools and their application within creative ops to enhance productivity and creativity
• Excellent analytical skills, with the ability to interpret data and provide actionable insights that drive brand impact
• Proven project management expertise, with a record of handling complex projects, resource allocation, and cross-functional coordination
• Excellent communication skills and the ability to guide cross-functional teams and effectively present insights to leadership
• Must be located in WA, OR, ID, CA or NV
• An innovative mindset, with experience evolving creative operations to integrate AI and streamline processes 
• Must be located in WA, OR, ID, CA or NV

What success looks like:   

After six months, you will…                    

• Have a solid understanding of our brand, products, and stakeholders, enabling you to manage projects effectively and contribute to brand consistency
• Implement AI-driven solutions within Creative Ops to optimize workflows and free up creative capacity for strategic initiatives
• Effectively track and analyze KPIs for brand engagement, providing insights that inform data-driven decisions
• Establish strong relationships with cross-functional teams, enhancing collaboration and creativ