Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward’s Litigation team manages one of the most complex and high-volume global dockets in the crypto industry, spanning consumer arbitrations, commercial disputes, class actions, employment matters, mass arbitration proceedings, and regulatory enforcement. We are a lean, execution-oriented team that operates with urgency, holds itself to an exceptionally high standard, and solves hard problems at scale.

We are looking for a lawyer who wants to do real work — not supervise it. This Counsel will sit at the center of our U.S. consumer dispute docket, owning a high volume of matters from intake through resolution, while contributing to team-wide process improvements and operating in a tech-forward litigation environment. This role will also carry a supporting portfolio of labor and employment disputes in close coordination with Kraken's Employment Legal function.

This role reports to Payward’s Deputy General Counsel and Head of Litigation. The successful candidate will work closely with our AGC and Head of U.S. Litigation Programs to support Payward’s mission to deliver accessible, trusted financial services to millions of customers globally.

The opportunity

• Own and manage a high-volume docket of consumer arbitrations (JAMS), small claims matters, federal and state litigation matters, and customer complaints across U.S. jurisdictions from intake through resolution.

• Draft and file pleadings, motions, case strategy memos, demand responses, and settlement correspondence with minimal supervision.

• Assess claims at intake, evaluate exposure, recommend resolution strategy, and execute towards resolution.

• Work cross-functionally with Customer Engagement, Compliance, Product, and Operations teams to identify upstream drivers of consumer disputes and flag systemic issues.

• Maintain accurate, current matter records in the team’s matter management system and contribute to docket reporting and metrics.

• Coordinate with and supervise outside counsel on matters requiring external support, including managing budgets, timelines, and deliverables.

• Assist on complex matters, class action proceedings, and ad hoc team projects as needs arise.

• Contribute to the team’s process improvement and automation initiatives, consistent with the team’s commitment to operating at scale without proportional headcount growth.

Skills you should HODL

• JD from an accredited law school; admiss