Corporate Trainer

Requisition 37355: B3 - Learning & Development Specialist 

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

 

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

 

 

Principal Duties:

• Effectively deliver professional development training to groups and individuals in an engaging, informative manner.
• Facilitate training in various formats, including workshops, webinars, and small groups sessions.
• Deliver interactive and engaging learning experiences to encourage participation and skill development.
• Gather feedback from participants and stakeholders to continuously improve training programs.
• Participate in train-the-trainer sessions with working group members, leaders, and others in the organization to adapt our new and existing training programs
• Support new hire orientation programs and onboarding activities for new employees.
• Plan, develop and implement comprehensive professional development and training plans/programs.
• Promote a positive and inclusive learning environment, while inspiring engagement and participation.
• Assess the effectiveness of our programs’ leadership behaviors and skills training.
• Provide direction for program additions and revisions to ensure “best in practice” training and professional development.
• Develop training manuals, visual aids and other program material to support learning and development initiatives.
• Build strong consulting and working relationships with stakeholders to set and manage expectations, create project plans, and regularly communicate project update and status.
• Perform any other duties as assigned.

 

Experience:

• BA/BS degree preferred. Focus on education, communication, or instructional design is a plus.
• Demonstrated proficiency with Microsoft Office programs with an emphasis on PowerPoint, ArticulateRISE, and Camtasia.
• 3+ years in a training role, leadership training strongly preferred.

 

Additional Skills:

 

Preferred Skills/Qualifications:

• Strong consultative and relationship management skills.
• Ability to multi-task and manage multiple projects.
• Excellent written/verbal communication and engaging facilitation skills.Excellent
• problem-solving capabilities and analytical skills.
• Clear understanding of business needs and sensitivity to differences across various groups.
• Demonstrated ability to communicate complex concepts concisely and clearly
• Knowledge of learning format options and tradeoffs.
• Ability to deliver in a climate of ambiguity and with changing tools and technical limitations.
• Experience with SuccessFactors or other HRIS.

Work Conditions: 

 

• Environment:  Office
• Shift Work:  No
• On-Call:  No
• Weekend Work:  No
• Travel Required:  2 - 6 Days per Month

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.