Coordinator Sales

Additional Locations:  
Requisition ID: 23132 For over 45 years, Capacity/Laymor has been the trusted yard truck manufacturer for ports and railway hubs around the world. Though heavy and lighter hauling needs are different, Capacity/Laymor trucks are designed and built to be relentless performers.   Capacity/Laymor trucks is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 6,500+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.  

Primary Functions:

Essential duties of the position will range from customer support and order entry to inside sales support and sales report creation and management.

 

Duties and Responsibilities:

• Ensure to provide outstanding Customer Service through phone, email, fax, etc. in a timely and accurate manner.
• Answer customers and outside sales personnel calls and requests
•  Develop quotes, enter orders.
• Manage orders in the system.
• Complete change orders and PPAOs and ensure policy for both is followed. Coordinating with all departments involved
• Create and manage sale reporting.
• Capable of working with minimal supervision.

 

Qualifications:

• Competent at managing responsibilities in a high-volume atmosphere.
• Skilled at interacting with customers of all socioeconomic backgrounds.
• Proficient in all Microsoft Office applications, advanced in Excel, PowerPoint and MS Word
• Excellent verbal and written communication skills.
• Ability to effectively present information in one-on-one and small group situations to other employee of the organization.
• Bi-lingual preferred.
• College degree preferred.

 

 

Safety:

• Follow the Capacity Health and Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions.  Proper use of PPE; use only defect-free equipment.  Promote safety in department. Maintain clean and safe working environment in line with 5S Philosophy.

 

 

Quality:

• Responsible for the quality of work.  This requires defect-free work and understanding of the requirements of the company’s quality system as it pertains to job duties and responsibilities.  Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards.  Identify and segregate non-conforming product.  Identify the need for and assist in initiating and implementing corrective and preventative actions when appropriate.

 

 

 

 

 

 

 

Flexibility:

• Able and willing to work in other areas as needed.  Must be flexible in taking lunch and breaks when workflow requires.  Willing to work additional hours as necessary.
• Must be available to work in any combination of schedules to accommodate business hours.

 

Initiative:

• Actively participates in continuous improvement of products and processes to better serve customers and improve the overall profitability of Capacity Trucks.  Actively seek out work in other areas when current assignment is complete.  Make suggestions for improving product quality, processes, safety, and company profitability.

 

Teamwork:

• Positive work