Coordinator, Land Transportation (1st Shift) - Remote

Overview:

Responsible for coordinating the daily transport activities for the assigned scope in a safe and efficient manner and the adoption of technological devices where necessary to aid in completing the responsibilities assigned. Ensure all customers' requirements are completed and meet their satisfaction level as per SLAs and KPIs.

Responsibilities:

Operations Management -

• Operate various vehicles/devices to complete daily transportation activities.
• Perform delivery and pick-up operations.
• Perform maintenance of transportation facilities, vehicles, infrastructures and systems etc.
• Identify and prepare relevant cargo for transfer operations.
• For Coordinator/Senior Coordinator, liaise and plan for transport schedules between different parties and locations.
• Identify shipping methods for goods based upon shipping procedures, routes and negotiated rates.
• Ensure proper documentation in place as per regulatory requirements.

Operational Compliance - 

• Ensure workplace safety standards and protocols are adhered to to create a safe working environment for all. 
• For Senior Coordinator, they are also tasked to enforce these within the team.
• Conduct regular safety inspections and address any potential hazards promptly.
• Complete all mandatory training in relation to workplace safety (e.g., 5S).
• Maintain sites cleanliness as per local and company's standards.
• Report all workplace accidents to Supervisor/Manager.
• Adhere to corporate social responsibility policies for logistics operations.
• Coordinate resolution of facilities, equipment, infrastructure and systems breakdowns to minimize downtime.
• Report transport operations issues promptly.

Stakeholder Management -

• Collaborate with other departments/teams to complete day-to-day responsibilities as required.
• Communicate effectively to ensure smooth coordination of tasks and timely order processing.

Qualifications: 

BEHAVIORAL COMPETENCIES 

Communicates Effectively - 

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Ensures Accountability - 

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

Plans and Aligns - 

• Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.

Optimizes Work Processes - 

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

Tech Savvy - 

• Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Decision Quality - 

• Makes good and timely decisions that keep the organization moving forward. For example, swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.

Business Insight - 

• Applies knowledge of business and the marketplace to advance the organization's goals. For example, understands the main business fundamentals. Tries to learn the organization's key drivers, industry developments, and trends; seeks guidance to understand choices.

Financial Acumen - 

• Interprets and applies key financial indicat