Jobs and Careers
Fort Wayne, United Statesfull_timeVerifiedPosted 24 Jul 2024

About the role

Description

Job Overview:

The Coordinator provides customer service for Direct Line Customers.


Qualifications:


Education: High School Diploma or equivalent

Experience: Minimum of 1-year customer service experience

Number and Type of Employees Supervised: None

Required Licenses or Certifications: None


Responsibilities and Duties:

  • Setup and maintain customer files
  • Respond to customer inquiries
  • Communicate with sub crews and provide information and updates
  • Create pricing information sheet
  • Receive and process billing and invoicing from sub-contractors
  • Maintain production tracking, reporting to appropriate contact
  • Prepare monthly invoices
  • Create reports as requested
  • All other duties as assigned


Required Skills:

  • Proficient to advanced knowledge of Microsoft Office Applications, including Excel
  • Excellent verbal and communication skills
  • Strong attention to detail and accuracy
  • Ability to work independently on assigned duties
  • Strong team and collaborative skills
  • Strong time management and organizational skills
  • Demonstrates an ability to manage a variety of priorities while meeting deadlines


Working Conditions:

  • Work conducted in a standard office and field office environments.



Requirements

Required Skills:

  • Proficient to advanced knowledge of Microsoft Office Applications, including Excel
  • Excellent verbal and communication skills
  • Strong attention to detail and accuracy
  • Ability to work independently on assigned duties
  • Strong team and collaborative skills
  • Strong time management and organizational skills
  • Demonstrates an ability to manage a variety of priorities while meeting deadlines


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Company

Network Management Group, Inc.

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