Coordinator, High School Programs Academic Success

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Coordinator, High School Programs Academic Success

Job Description Summary:

To advise and implement success initiatives for high school students enrolled in Austin Community College (ACC) programs.

Job Description:

Description of Duties and Tasks

• Provides academic advising for high school students enrolled in ACC programs, including facilitating group advising sessions for maximum efficiency.

• Assists students with academic challenges such as obtaining Student Accessibility Services (SAS) accommodations, academic struggles, counseling referrals (ACC Cares), career counseling, rebounding from failure, etc.; and supporting faculty needs (e.g., facility challenges, logistics, parking, technology, etc.).

• Responds to early alerts from professors and coordinates interventions with high school staff.

• Informs students of their 'Rights and Responsibilities' as well as assists students through ACC's Due Process.

• Manages the student, ISD and faculty complaint process and acts as liaison for all stake-holders.

• Provides students with degree audit advising and answers students' questions concerning transferability.

• Oversees implementation of midterm self-reporting, including assessment of student progress, improvement plans, and advising adjustments as needed (drop, recover, etc.).

• Facilitates motivational, special and regional events such as senior survey/goodbye parties, field trips, career and transfer and mental wellness workshops. 

• Monitors student success data to: better plan large scale intervention strategies, provide crucial department feedback to their supervisor, and to report back to ISD Officials.

• Facilitates beginning of semester orientations for parents and faculty teaching College and High School Relations (CHSR) students at each high school.

• Facilitates workshops/student success events for students and college student success training for high school personnel.

• Works with independent school districts (ISD) and enrollment partners as needed to refine curriculum/course sequencing for improved student success.

• Works with ISDs and enrollment partners to troubleshoot student registration issues that may impact success.

• Assists ISDs with implementation of best practices for Texas Success Initiative (TSI) prep.

• Assists ISDs with Summer Bridge activities, including coordinating student visits to ACC campuses, presentations by student support staff, faculty, etc.

• Analyzes data for assigned students and schools to improve overall persistence and completion outcomes.