Coordinator, Global Education Operations

HOURGLASS COSMETICS — Coordinator, Global Education Operations (Hybrid Role) 

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and nearly 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Coordinator, Global Education Operations is a key operational driver and critical support partner for the Education department, ensuring the smooth execution of programs, events, and special projects. This role helps organize event planning support, program logistics, key operational systems, budgeting, and cross-functional coordination that powers the delivery of best-in-class education experiences. This is an exciting opportunity to learn the retail education landscape and directly impact customer experience and sales through operational excellence. A highly organized, proactive individual with a service mindset, strong project management skills, analytical in nature, and a passion for beauty and learning will thrive in this fast-paced, collaborative environment. 

WHAT YOU’LL DO:

Operational & Administrative Support: 

• Manage logistics and execution for internal and external education programs, workshops, and events. 

• Coordinate scheduling, vendor communications, inventory, and shipment of educational tools and materials. 

• Maintain operational trackers & calendars, databases, and learning management systems (LMS) users. 

• Process purchase orders, manage budgets, and assist with financial reconciliation. 

Field & Retail Education Execution: 

• Support the rollout of field-facing and retailer education programs by managing timelines, materials, and communication. 

• Collaborate with field teams to ensure education initiatives are properly launched and measured. 

Event Planning & Execution: 

• Assist with the planning and onsite execution of major education events, national trainings, and retailer activations. 

• Support with field New Hire training coordination. 

• Coordinate venue needs, and production elements for events. 

Team Collaboration: 

• Partner cross-functionally with Marketing, Sales, DC, and Demand Planning teams to align education efforts with brand objectives and action projects accordingly. 

• Liaise with HR to support educator onboarding processes and orientation programming. 

Process Improvement: 

• Identify and propose operational efficiencies and standardized processes to streamline education delivery. 

YOU’LL LOVE THIS JOB IF:

• You are PROACTIVE & TAKE INITIATIVE: You anticipate needs, identify opportunities, and move projects forward without waiting to be asked. 

• You are HIGHLY ORGANIZED: You thrive in managing multiple priorities, timelines, and stakeholders while keeping everything on track. 

• You are DETAIL ORIENTED: You know the details matter and ensure accuracy in every deliverable, from data to creative assets. 

• You are TECH-SAVVY & RESOURCEFUL: You are skilled in Excel, PowerPoint, and other tools, using them to create clear, impactful, and polished outputs.