Content Designer (Govt Gateway)

Job title: Content Designer - Government Gateway

Rate: £430 per day

Contract: 6-months rolling

Location: Telford / Hybrid

SC security clearance is required for this role

We're looking for an experienced Content Designer to support the Government Gateway programme, working across key areas including SCP, EACD/RATE and the Fraud Prevention Centre. This is a great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content.

Responsibilities:

Create and edit clear, accessible online content from complex policy and technical information
Put user needs at the heart of content decisions, using user research, analytics and usability testing
Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams
Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose
Contribute to content management and content architecture
Use evidence and insight to inform design decisions
Work iteratively within an Agile environment, continually testing and improving content

Required Experience:

Content Design / UX Content
Content management and architecture
Evidence-based design
User research and usability testing
Agile / iterative delivery
Translating complex information into simple, accessible language
Working with multidisciplinary teams and senior stakeholders

If you're a SC Cleared Content Designer who enjoys simplifying complexity and creating digital content around real user needs, this could be a great next contract