Consulting Project Manager

Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. 

Our organization is at the forefront of innovation, driving value across the entirety of customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft’s mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. 

As a Consulting Project Manager in ISD Delivery Excellence, you will enable predictable, high-quality delivery at scale by driving delivery governance, standards, tooling, and portfolio health insights.  As part of ISD Business Excellence, this role supports the operational health of delivery by reinforcing delivery governance, standard ways of working, quality and compliance practices, and data-driven insights. You will help drive continuous improvement across delivery execution, ensuring accurate forecasting and financial stewardship, actionable reporting, and consistent customer and internal stakeholder experiences. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

• Establish Robust Delivery Governance and Operating Rhythm: Define and implement standardized processes, methods, and decision-making forums tailored to ISD Business Excellence. Enhance stakeholder engagement and communication to drive greater predictability and transparency in solution delivery. 

• Set and Uphold Delivery Standards: Develop and maintain ISD-specific templates, playbooks, and required documentation (such as project charters, integrated project plans, RAID logs, and status updates). Guide and coach teams to consistently adopt and apply these standards across all ISD engagements. 

• Deliver Actionable Portfolio Insights: Aggregate status, key metrics, and outcomes across the ISD project portfolio. Identify trends, flag early warning signs and blockers, and provide data-driven recommendations to ISD delivery leads and leadership for proactive decision-making. 

• Enhance Risk, Issue, and Change Management: Implement clear escalation paths, regular quality reviews, and standardized mitigation practices for risk and change management within ISD. Detect and address systemic risks, driving continuous improvements across teams and engagements. 

• Strengthen Financial and Operational Excellence: Work collaboratively with ISD operations, finance, and delivery partners to improve forecasting accuracy, budget and cost management, invoicing, and adherence to ISD governance requirements. 

• Enable Readiness and Execution Excellence: Support ISD engagement launch activities (including defining roles, RACI matrices, plans, and system/tool access). Promote consistent delivery practices and streamline operations by optimizing processes and tools to minimize friction. 

• Build and Scale Business Excellence Assets: Develop and share reusable assets such as reporting frameworks, automation solutions, and best-practice guidance. Capture and apply lessons learned, and drive a culture of continuous improvement through structured retrospectives and measurable outcomes within ISD Business Excellence. 

• Drive Agentic Solutions and AI Infusion: Lead the development and integration of agentic solutions and AI technologies within ISD delivery functions. Identify opportunities to leverage intelligent agents for automating processes, resolving issues proactively, and enhancing decision-making. Continuously assess and optimize agent-driven workflows to improve efficiency, accuracy, and responsiveness across ISD engagements. 

• Consulting Delivery Methodologies: Demonstrate expertise and experience in consulting delivery methodologies, both current and emerging, aligning with ongoing industry evolution to ensure ISD practices remain relevant and effective.

Required Quali