Consulting Manager, Strategic Performance Initiatives

Job Description Summary

The Consulting Manager, Strategic Performance Initiatives – Rankings Optimization will be responsible for developing, implementing, and managing MUSC Health’s Rankings Optimization Program. This role will focus on driving improvement in national healthcare rankings such as U.S. News & World Report, CMS Star Ratings, Leapfrog, and Vizient. The Consulting Manager will lead cross-functional performance assessments, facilitate improvement initiatives, and ensure alignment with MUSC Health’s strategic objectives.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Unclassified

Cost Center

CC001092 SYS - Corp CEO And Exec Administration

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

• Lead the design, development, and launch of a system-wide Rankings Optimization Program. – Weight: 20%
• Success Criteria: Program launch within 6 months with defined scope, stakeholders, and governance.
• Create a tiered approach for rankings with defined prioritization (e.g., Tier 1, 2, 3) and accountability. – Weight: 15%
• Success Criteria: Tier structure developed and adopted by system leaders with clear ranking tier definitions.
• Facilitate governance and review processes for data submission, performance gaps, and action plans. – Weight: 15%
• Success Criteria: Quarterly governance meetings established with documented actions and outcomes.
• Serve as the primary liaison between internal consulting, system performance, and quality teams. – Weight: 10%
• Success Criteria: Documented collaboration workflows and stakeholder satisfaction with coordination.
• Conduct performance analysis and benchmarking against peer institutions. – Weight: 10%
• Success Criteria: Quarterly reports delivered with actionable insights and comparative benchmarks.
• Identify drivers of rankings and support improvement strategies across departments and service lines. – Weight: 10%
• Success Criteria: Improvement plans implemented in at least 3 key departments based on ranking drivers.
• Develop standard workflows for rankings review and reporting. – Weight: 10%
• Success Criteria: Workflows adopted by all major stakeholders with automated or standardized templates.
• Collaborate with marketing, clinical, and administrative leaders to enhance performance perception and positioning. – Weight: 10%
• Success Criteria: Improved communication and reputation metrics tracked via stakeholder surveys and external feedback.
• Monitor trends in national rankings methodologies and adjust internal strategies accordingly. – Weight: 10%
• Success Criteria: Timely updates to internal processes and playbooks in response to methodology changes.

Additional Job Description

5-7 years of relevant experience required

Masters Degree or Bachelors with atleast 5 years of relevant experience required

Administrative experience preferred; Fellowship qualifies for 3 years of relevant experience

Academic Health System and/or Internal Consulting experience preferred

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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