Consulting Infrastructure Specialist

 

Permanent Full Time 

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Who we are:

Canada Life is a leading Canadian insurer focused on improving the financial, physical and mental well-being of Canadians. For more than 125 years, our customers across Canada have trusted us to provide for their financial security needs and deliver on the promises we have made. We serve the financial security needs of 13 million people across Canada.

 

At Canada Life, the foundation of our strategy is to put the customer at the center of everything we do.  An important part of putting our customers at the centre is ensuring that we provide quality project delivery services & support to the business which arms them with the tools required to delight our customers.

 

What we’re building:

We are maturing our Network Security Services Cryptography & Security Logging team who work closely with Global and Canadian Information Security Offices and other Infrastructure and Application Technology teams to delivery security services that defend global enterprise, including business units, customers, and shareholders from external and internal security threats. Our team consists of highly motivated, innovative, and tech-savvy individuals that want to make a difference and drive value for our company and customers.

 

What you’ll do:

The Lead Specialist is responsible for assessing, designing and supporting offered technology services.  Providing operational excellence of existing security technologies and services.  They will require a mindset focused on business value and continuous service improvement.  See below for additional information re: expectations / responsibilities:

 

General

• Demonstrate strong fundamentals and best-practices while working hands-on with a variety of technologies
• Follow ITIL best practices re: incident management, problem management, change management
• Deliver solutions with the highest possible quality in the most efficient & effective manner
• Crystal clear business and technical communication skills and provide detailed documentation as required
• Embody and champion the Canada Life guiding practices of providing world-class service and support, embrace the “Do the Right Thing”,

 

Other

• Participate in meetings and training events with a willingness to share knowledge and learn from others
• Demonstrate commitment to respectful workplace and workplace diversity initiatives
• Foster the department’s culture with a focus on teamwork and stewardship with business units
• Support continual improvements of squad and department methods, tools and techniques
• Off-business hours availability to support project and technical initiatives as required

 

Who you are:

• Degree in Computer Science, Engineering, Cybersecurity, or a related discipline, or equivalent experience. 
• 5+ years of experience supporting enterprise security, infrastructure, or cryptographic services. 
• Deep understanding of cryptographic principles, standards, and industry best practices.
• Hands-on experience with:  Public Key Infrastructure (PKI), Certificate Authorities (CA’s), Certificate Lifecycle Management (CLM), Encryption Key Management (including BYOK), Hardware Security Modules (HSM), Secure Key Vault technologies, SSH and PGP key management.
• Experience supporting enterprise infrastructure environments across Windows, Linux, or AIX.
• Knowledge of networking, cloud platforms, and security architecture principles.
• Experience with SIEM and enterprise logging solutions such as Splunk, CRIBL
• Experience with email phishing services (Proofpoint, O365, KnowBe4, etc).
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Excellent verbal and written communication skills.

 

What really sets you apart:

• Experience with Post-Quantum Cryptography (PQC) concepts, standards, and migration strategies.
• Know