Consulting Associate Director, Client Partner

About the Role

At S4 Capital’s Media.Monks, you’ll have the opportunity to collaborate with  a diverse set of enterprise transformation engagements while integrating with an unparalleled cross-functional talent pool across our global network. In Media.Monks’ enterprise data and digital media (known as DDM) consulting practice,  you’ll successfully help manage a portfolio of enterprise clients with the goal of consulting and advising on solutions to the challenges senior marketing executives are facing within the intersection of data and digital media  - from data, cloud & platform architecture, digital marketing strategy and execution, media in-housing, marketing automation and innovation. Being a strategic consultant, you’ll support existing work streams by partnering and advising with senior executives on the ROI being driven and unlock additional significant growth by learning their business complexities and recommending data and digital media strategies to accelerate the client’s digital maturity. Beyond day-to-day client and DDM consulting team engagements, you’ll quickly discover significant entrepreneurial opportunities at Media.Monks for both teams & individuals as S4 Capital’s explosive growth continues to disrupt the legacy Marketing & Advertising space.  

You will be working alongside the existing regional and global consulting fulfillment teams to collaborate and support existing client delivery and growth across data and digital media consulting services. You will be tasked with developing and executing strategic and commercial plans with clients to ensure their data & digital media maturity progresses. You’ll work directly with our fulfillment leads and subject matter experts to design solutions to highly complex and technical data and digital media related challenges.

Responsibilities:

• Serve as agency implementers for achieving the client’s strategic brand and business objectives by working with clients to provide them with guidance and working with the internal team to achieve execution of strategies
• Responsible for building relationships with mid to senior level clients
• Be the connected tissue between all the DDM teams, driving collaboration and cohesive story telling
• Work closely with the Revenue Operations team to ensure our process is continually optimized to maximize revenue
• Manages up and knows when to escalate internal and/or client concerns
• Serve a vital role in promoting the integration of cross-functional teams and ensuring seamless delivery of all work to the client
• Operational excellence in daily blocking and tackling of account/s
• Gains and maintains knowledge of client’s business, industry and competition
• Initiates/drafts scope documents and works with team to ready for client review and approval
• Initiates projects within the agency, according to standard kick-off protocol
• Builds on financial management skills, including preparation of billing and monthly projections for review with Commercial and Rev Ops team
• Serve as the customers' trusted data and digital media advisor by providing expertise, thought leadership and guidance on digital marketing solutions to deliver ROI
• Manage in-person & remote meetings and solution pitches with customer's marketing, IT, engineering and product teams and our internal teams
• Understanding of holistic enterprise architecture and interplay of analytics and media components to deliver strategy, vision and identify future work streams
• Coordinate and understand all ongoing fulfillment projects (ie. org design, media in-housing, operating model, data orchestration/visualization, etc.) in order to continually reinforce collective ROI and future project roadmaps
• Build relationships with key client stakeholders and gather intelligence to position a sound strategy for winning new sources of revenue within the business while supporting the existing project fulfillment
• Collaborate across DDM consulting teams, engineering, media and analytics functions to orchestrate solutions for customer growth

About You

The essentials:

• 7-10  years of experience in Data, Media, CRM and Marketing Technology
• A critical thinking, problem solver able to mobilize large cross functional teams and profitability
• Driven, self-motivated individual with desire to compete and contribute in various aspects needed in order to to win 
• Demonstrated ability to facilitate and manage  large-scale data and digital media projects from commencement to completion, while identifying additional opportunities for client work expansion
• Ability to manage and lead relationships with senior clients providing valuable knowledge and advice on digital maturity and