Construction Services Manager (BOK Modern) Job

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Primary location: San Francisco, California 
Relocation offered: No 
Employment status: Full-Time 
Travel: 11%-25% 
Non-compete: No 

The estimated base salary range for this role is “$130,000 to $140,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at BŌK Modern, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

Standard benefit package offerings: medical, dental, prescription drugs, life insurance
Vacation and sick time
 

 

Reporting to the principals, the Construction Services Manager is responsible for the oversight of the Sr. Project Management Team to ensure efficient, accurate, and effective processing of projects/orders through the submittal/approval and order preparation stages to meet established lead times and Customer expectations, as well as design scope, budget, and profitability objectives.  The incumbent will provide leadership and support from a technical and costing perspective, and ensure correct solutions are utilized, provide application engineering as required, communication to the customer and coordination for the manufacturing and delivery of solutions in a cost effective, profitable manner.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

• Manages the Sr. Project Management (PM) Team comprised of 5 Sr.Project Managers and CAD and Solid Works Technician/Designers, plus a Sr. Logistics Coordinator. Manages PM the Team to ensure cost, schedule and quality metrics are met.

 

• Provides overall strategic governance for projects by establishing or ensuring that the team is following  standards, processes, tools, used for effective project delivery.

 

• Monitors, reports, prioritizes and facilitates workflow of PM Team personnel for efficient and timely throughput.

 

• Acts as primary contact person to respond and facilitate solutions to escalated project issues that may impede/impact project progress, timing or budget.

 

• Leads S&OP meetings to ensure proper capacity and demand alignment with the manufacturing operations.

 

• Supports leadership for continuous improvement initiatives and identifies inefficiencies and cost optimization opportunities (KPIs).

 

• Oversees quality control guidelines and work with multiple outside vendors and our fabricators, when there are issues.

 

• Serves as a business/process leader; assist in revising, designing and developing business processes and organizational model to support business growth and expansion.

 

• Designs, implements and tracks key metrics to drive performance of individuals and organization to stated business goals.  Key metrics include margin management, quality cost and projects under management.

 

• Provides leadership and ability to understand architectural drawings, identifies risks and provides technical solutions around the architectural metals space in commercial construction projects.

 

• Reviews customer complaints and claims, manages customer expectations, provides solutions and resolves mutually beneficial outcomes for customers and the company.

Supervisory Responsibilities:  Sr. Project Managers (5), Logistic Coordinator and Estimating Manager (in the future).

Travel:  Minimal; less than 5%. This position requires visits to our fabricators and finishers for check-ins.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

• Experience coordinating multiple facets of projects, including: analyzing information and architectural drawings, communication with customers and other stakeholders.

 

• Strong communication skills both orally and in writing with attention to detail and high degree of accuracy.

 

• Familiarity with the exterior construction business, from estimating, reading Architectural drawings and/or bidding process to delivery o