Cons Prod Strategic Analyst III

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

This role is responsible for campaign management and execution of Business Card offers within the Client Level Offers (CLO) channel. The analyst will lead multiple complex projects, transform data-driven insights into actionable recommendations, and apply creative problem-solving to achieve strategic objectives.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management
• Manages end-to-end campaign execution, including planning, targeting and post-campaign performance analysis
• Analyzes and mines campaign and offers performance data to inform strategy development and execution.
• Handle client escalations by understanding complaints and identifying improvement opportunities.
• Supports strategy development and ad hoc reporting and analytics to support business needs.
• Collaborate with cross functional teams to understand business needs and create innovative analytical solutions that drive strategic decision-making.
• Leverages advanced SAS coding expertise to conduct in-depth data analysis, interpret results, and identify key trends and opportunities.
• Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions

Required Qualifications: 

• Strong proficiency in SAS /SQL
• Demonstrate strong problem-solving and critical thinking skills
• Data assessment and interpretation experience
• Strong communication skills (verbal and written)
• Proficient with Microsoft Office Suite

Desired Qualifications:

• Understanding of Consumer & Small Business products, channels, and financial performance measures/drivers
• Experience in digital marketing strategies and campaign development
• Process oriented, looks for ways to continuously improve efficiency and reduce risk
• Bachelor’s degree in mathematics, statistics, computer science, engineering, economics, finance, or a related quantitative discipline

Skills:

• Business Analytics
• Business Intelligence
• Data Quality Management
• Fraud Management
• Monitoring, Surveillance, and Testing
• Collaboration
• Data Visualization
• Oral Communications
• Problem Solving
• Written Communications
• Analy