Configuration Lead

Visionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy systems that align people, processes, and technology to accelerate strategic change and to deliver business results in partnership with its clients. Since 1996, VIP has worked with over 1,200 public sector and commercial clients. For more information, visit https://trustvip.com.

Join VIP: A strategic approach to accelerate your career! This will be a hybrid position in Jefferson City, MO with onsite required for major milestones and working sessions.

Role overview:
Lead configuration delivery on the Tyler/entellitrak platform for a statewide HCBS case management system. Drive a configure-first approach, ensuring scalable, secure, maintainable configuration aligned to requirements and phased rollout, including billing/claims functionality in Phase 2.

Key responsibilities:

• Configure workflows, queues, tasks, forms, notifications, security roles, and portal experiences

• Configure billing/claims-related workflows, validations, and role controls to align with authorization and service delivery rules

• Establish and enforce configuration standards, naming conventions, and promotion processes

• Translate user stories and acceptance criteria into configuration deliverables each sprint

• Support testing/UAT, defect resolution, and go-live readiness for each phase

Minimum qualifications:

• 5+ years implementing a case management system of similar scope/size

• Proven experience leading configuration workstreams on a case management/workflow platform

• Extensive experience configuring billing/financial workflows tied to service authorization and service delivery

• Experience supporting iterative Agile releases and multiple environments (dev/test/UAT/training/prod)