Computer Tech - Surplus Sales Associate

Description

About The Role

The Computer Technician-Surplus role  will play a pivotal role in our organization performing a multifaceted position ensuring the secure destruction and sanitization of client information across all data containing devices, testing and refurbishing computers, and prepping inventory items for listing on e-commerce platforms.  This position requires a blend of technical expertise, attention to detail, and organizational skills to ensure the efficient processing of IT hardware, including testing, photographing, data sanitization, and inventory management.

Key Role Responsibilities

• Perform secure data sanitization procedures, including hard drive wiping and destruction, to ensure compliance with privacy regulations and client security standards.
• Utilize appropriate tools and techniques for sanitizing various data-containing devices, such as computers, tablets, and mobile phones.
• Conduct comprehensive testing and evaluation of donated computers and IT hardware to assess functionality and condition.
• Identify and troubleshoot hardware and software issues to determine repair or refurbishment needs.
• Keep accurate data sanitization records and reporting to clients, maintaining transparency and accountability in the sanitization process.
• Organize and prepare tested inventory items to be listed across e-commerce platforms, ensuring accurate documentation and categorization.
• Ensure items are properly stored and labeled with respect to company, NAID, and R2 standards, maintaining compliance with industry regulations and best practices.
• Collaborate with team members to optimize inventory presentation and streamline listing processes for maximum visibility and impact.
• Conduct research on the resale value of electronics to inform pricing strategies and maximize profitability on e-commerce platforms.
• Capture high-quality photographs of surplus items for listing on e-commerce platforms, ensuring accurate representation and visual appeal.
• Assist in creating draft listings and optimizing product descriptions to maximize sales potential.
• Collaborate with warehouse staff to sort, stack, and prepare inventory items for storage, shipment, or resale.
• Organize, sort, and clean warehouse inventory to facilitate efficient processing and storage of surplus items.
• Work closely with managers to identify opportunities for process improvement and efficiency in surplus inventory management and data sanitization procedures.
• Implement best practices and standard operating procedures to streamline operations and enhance productivity.
• Maintain clean and organized work area
• Other tasks as assigned

Requirements

Desired Skills/Qualifications

• High school diploma or equivalent 
• 1+  e-Commerce experience preferred
• Understanding of computer systems, hardware components, and operating systems, particularly in a Windows PC environment.
• Great verbal and written communication skills
• Ability to photograph and upload accurate photos of items while maintaining a high aesthetic quality
• Must be flexible, resilient and open to change
• Detail-oriented with a focus on accuracy and quality in all tasks performed.
• Self-motivated individual with a passion for technology, continuous learning, and process optimization
• Ability to work in a general warehouse environment 

Benefits

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. We offer full health benefits (medical, dental, vision), 401k matching, disability insurance, life insurance, and flexible PTO.

Equal Employer Opportunity.