COMPUTER SYSTEMS BUSINESS ANALYST (SAP) - 73006002

Requisition No: 873310 

Agency: Department of Revenue

Working Title: COMPUTER SYSTEMS BUSINESS ANALYST (SAP) - 73006002

 Pay Plan: Career Service

Position Number: 73006002 

Salary:  $47,667.96 - $65,859.12 / annually 

Posting Closing Date: 04/09/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Computer Systems Business Analyst (Operations Review Specialist)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs as a business analyst and is an excellent fit for self-motivated critical thinkers. If you enjoy working on teams with computer systems and problem solving, this may be the position for you. Your duties would include:

• Coordinating with business processes, technical team members, contract team members, and outside agencies
• Analyzing existing and new business requirements to determine gaps and provide solutions.
• Developing system software testing strategies, scenarios, scripts, and results matrices.
• Performing problem/defect analysis and testing of system functionality.
• Preparing reports, presentations, issues, options papers, and gathering supporting documentation.

MINIMUM REQUIREMENTS:  

• Two years of experience in business analyst duties such as conducting meetings for information gathering, documenting business rules, business process flows, or computer system flows. 
• Two years of experience collecting and analyzing data to solve problems, and documenting workflow relating to the improvement of operational and management practices.

PREFERENCES:

• Two years of Child Support operational experience.
• One year of experience preparing reports, option papers, or presentations.
• One year of software testing experience.
• Experience working with Systems, Applications, and Products (SAP), ERP Central Component (ECC), Customer Relationship Management (CRM), or Business Warehouse.

SPECIAL NOTES:

• This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
• Applicants eligible for interview will be required to meet the minimum qualifications as advertised and an administratively approved applicant selection criteria.

SALARY: $47,667.96 - $65,859.12 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Tyler Unger, (850) 617-8208, Tyler.Unger@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advert