Computer Support Technician Undergraduate Intern - Summer 2026

Company Description

Join us and make YOUR mark on the World!

Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are dedicated to fostering a culture that values individuals, talents, partnerships, ideas, experiences, and different perspectives, recognizing their importance to the continued success of the Laboratory’s mission.

Pay Range

$23.23 - $31.62 Hourly

This position is under a step structure.  Please note that the step placement is determined by your most recent completed academic year.

Job Description

We're looking for a Computer Support Technician undergraduate intern to provide computer support for unclassified systems in a heterogeneous environment to solve a variety of technical problems. You will be responsible for installing, configuring, securing and maintaining systems, as well as loading layered products and troubleshooting system problems.

You will

• Install new computer system hardware and upgrades.
• Install and configure printers and other peripherals.
• Install and configure operating systems, computer security and applications software.
• Secure computer systems and monitor to ensure that they comply with Department of Energy (DOE) – mandated orders.
• Diagnose and resolve moderate system, printer, and network problems.
• Provide technical assistance to the user community.
• Maintain appropriate technology, computer security, and safety training.
• Perform other duties as assigned.

Qualifications

Qualifications

• Must be eligible to access the Laboratory in compliance with Section 3112 of the National Defense Authorization Act (NDAA). See Additional Information section below for details.
  Must be a continuing college or university student in good standing at an accredited institution pursuing an undergraduate degree in a computer related field.
• General working knowledge of desktop and/or server computer hardware and operating systems (viz., Mac OS and/or Windows OS).
• Experience of administering, troubleshooting, maintaining, and repairing Apple and/or Windows computer systems.
• Experience with and knowledge of the skills needed for a customer support role to include a focus on listening, rapport-building, good communication skills, friendly and approachable nature, and courtesy and patience.
• Effective interpersonal and verbal and written communications skills, with the ability to work with customers and team members.
• Experience with and knowledge of Mac and/or Windows computer security protocols to manage user accounts, and control and monitor access.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Selected applicants will be required to provide current unofficial transcripts.

Why Lawrence Livermore National Laboratory?

• Included in 2025 Best Places to Work by Glassdoor!
• Holiday Pay
• Sick leave accrual
• Individual 401(k) contributions
• Our values - visit https://www.llnl.gov/inclusion/our-values 

Security Clearance

None required.  However, this position involves U.S. Export Control; this work must be performed by a U.S. person (U.S. citizen, U.S. lawful permanent resident, U.S. national, or U.S. protected individual (e.g., refugee, asylee)).

If your assignment is longer than 179 days cumulatively within a calendar year, you must go through the Personal Identity Verification process.  This process includes completing an online background investigation form and receiving approval of the background check.  (This process does not apply to foreign nationals.)

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.  

If you use a medical device, which pair