DEPT OF TRANSPORTATION

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COMMUNITY RELATIONS PROJECT MANAGER

Job Location:

Address: 1655 West Jackson
Phoenix, AZ 85007

Posting Details:

Anticipated Salary: $78,650.00 

Grade: 22

Closing Date: 10/30/2024

Job Summary:

This position will manage all aspects of community relations for certain projects delivered by ADOT’S Major Projects Group, including: the final phase of the Broadway Curve Improvement Project in Phoenix, the I-10/Kino to Country Club project in Tucson, and a Tier 2 Environmental Study. Duties include: inform/involve the public during all phases of the project delivery process, assist with project-specific social media and digital communications. Work with ADOT's Major Project Group’s project team(s) to develop & maintain positive, professional working relationships with project, construction & project managers; resident engineers; utility coordinators; environmental specialists; & other key team members.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Research, develop, write & generate GovDelivery alerts and message points, create and present multimedia presentations, video productions to create awareness, educate public/stakeholders about Major Projects’ initiatives. Provide input to project teams to develop project schedules/traffic-control plans in accordance with ADOT/Federal guidelines.

Manage professional consultants responsible for public involvement, advertising or other communication-related professional services. Write email alerts, message points, newsletters, presentations, press releases, blogs, project collateral (flyers, fact sheets, and posters), social media messages & surveys. Work with staff to assist with the creation & dissemination of project material.

Manage, develop/implement multi-platform strategic communication plans for all phases of Major Projects’ project delivery including planning/development; environmental study; design; construction; & operation/maintenance. Use outreach strategies & tactics to provide timely, accurate project information/updates, & opportunities for input.

Respond to public/constituent/stakeholder inquiries by telephone, email or mail. Build & maintain positive relationships between ADOT and its stakeholders, local governments; community/business stakeholders; councils of governments & metropolitan planning organizations; the traveling public; residents; & organizations that rely on a safe, effective transportation system.

Provide subject-matter experts with message points and presentation materials as needed. Communicate project-related delays & project updates to the traveling public, businesses & residents throughout the state. Responsible for multiple hybrid tasks for the ADOT Major Projects team with a high visibility while managing extensive community relations.

Inform & involve the public during all phases of the project in accordance with the National Environmental Policy Act (NEPA), Americans with Disabilities Act, Title VI of the Civil Rights Act & other federal regulations; the ADOT Public Involvement Plan & Guide to Graphic & Editorial Standards; & in alignment with core values of the International Association for Public Participation (IAP2).

Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
- Strategic communications.
- Effective/accurate writing/editing.
- Associated Press writing style.
- Public involvement principles.
- Basic math.
- Developing/maintaining project databases.
- State & local issues & geography.
- Social media platforms.

Skill:
- Project management, organization.
- Project research & reporting.
- Managing profes