Community & Public Engagement Lead

Overview

DecisionPoint seeks a Community & Public Engagement Lead to oversee enterprise-level community outreach, public engagement strategy, and stakeholder-facing activities within a federal and DoD-aligned mission environment. This leader will develop and maintain the Community & Public Outreach Plan, manage community engagement KPIs, maintain outreach directories and calendars, and ensure engagement activities are strategic, measurable, and aligned with program priorities. 

The Community & Public Engagement Lead provides strategic direction to ensure outreach initiatives are coordinated across communications, digital strategy, policy, and analytics teams. This role requires a senior-level practitioner with expertise in public engagement, messaging alignment, and cross-channel community coordination. 

This position is fully remote. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. 

Duties & Responsibilities

The Community & Public Engagement Lead will: 

• Lead all activities related to public and community engagement across the program. 

• Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy. 

• Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics. 

• Maintain community directories, outreach calendars, and engagement tracking systems. 

• Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions. 

• Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices. 

• Build and maintain relationships with community groups, installation programs, service branches, and family support organizations. 

• Ensure messaging consistency, audience alignment, and policy-informed engagement approaches. 

• Provide executive-level reporting, summaries, and recommendations to leadership. 

• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools. 

• Support event planning, public engagement campaigns, and community-focused communications. 

• Ensure all materials meet accessibility, compliance, and quality standards. 

Qualifications

Clearance Requirement 

Candidate must possess a Tier 2 Moderate Risk Public Trust (from any federal agency) or an active Secret clearance or higher. 

 

Education (Required) 

BA/BS in Public Relations, Communications, Public Affairs, Marketing, or a related field. 

 

Experience (Required) 

• Minimum 10 years of experience in public engagement, community outreach, stakeholder relations, or strategic communications. 

• Experience developing enterprise-level engagement plans and frameworks. 

• Demonstrated success managing outreach programs, calendars, KPIs, and engagement metrics. 

• Experience managing cross-functional coordination across communications, digital, and analytics teams. 

 

Technical Knowledge (Required) 

• Knowledge of stakeholder mapping, segmentation, and engagement modeling. 

• Understanding of measurement frameworks, KPI development, and performance tracking. 

• Familiarity with digital engagement tools, CRM systems, and community platforms. 

Technical Knowledge (Preferred) 

• Experience with DoD or federal family-support programs. 

• Knowledge of public affairs procedures, crisis communications, or policy-informed outreach strategies. 

 

Skills 

• Strong leadership and organizational skills with the ability to manage complex engagement programs. 

• Excellent written and verbal communication skills. 

• Ability to build and sustain relationships with diverse audiences. 

• Strong analytical skills to develop, track, and report on engagement metrics. 

• Ability to manage multiple priorities, deadlines, and stakeholder needs in a dynamic environment. 

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action empl