COMMUNITY LIVING ADMINISTRATOR

Description

Envision Unlimited is a large non-profit agency committed to providing services for adults with intellectual/developmental disabilities and/or mental illness. We emphasize quality services that promote choice, independence, and community integration. Through the collaborative efforts of an interdisciplinary team, our members receive person-centered services aimed at improving the functionality and practical application of social, financial, and emotional skills. In addition, we work to build partnerships with our community to enrich the lives of our members by creating lasting opportunities that will strengthen relationships for a lifetime. Our programs include, but are not limited to, ABA Therapy for Children, Community Day Program, Community Living, Mental Health, Employment and Career Services, and Foster Care.

This position has supervisory responsibilities for people, process, documents, equipment and facility activities. This position supervises 4-5 direct employees and an indirect staff of Community Living Specialists comprised of both full-time and part-time employees.

Requirements

• Supervision & Staff Support, Guide, mentor and lead a subordinate staff using sound coaching techniques.
• Provide direction, establish staff goals and evaluate performance outcomes to ensure division and Agency objectives are being met.
• Ensure that Agency performance and behavior guidelines and policies are being followed and enforced in a fair and consistent manner at all times.
• Develop training programs or utilize existing methods as necessary to keep staff skills at a level that meet or exceed performance expectations.
• Work closely with Division Director to develop, execute and supervise programs and maintain performance standards within the CL Division.
• Establish and maintain contacts between the facilities, families, guardians and community organizations necessary for proper programming and for meeting resident needs.
• Be available to receive emergency after hours calls and messages that may require immediate responses.

Quality Assurance & Compliance:

• Ensure that ISPs meet or exceed standards for accuracy, completion and timeliness.
• This position requires a training and learning perspective consistent with an ability to recognize performance deficiencies and develop programs to help address those shortcomings.
• Conduct and/or supervise “night checks” on a periodic basis.
• Ensure that case records are accurate and meet Agency standards.
• Maintain high standards at CILAs regarding cleanliness, maintenance, safety, pest prevention, food quality and other related factors that create higher levels of client satisfaction and positive employee relations.
• Stay current with all Agency and regulatory requirements involving documentation and quality.

Administration Coordination:

• Be a proactive conduit to Human Resources concerning employee, labor and safety matters.
• Maintain good working relationships with the OIG Liaison.
• Assist Program Directors in the scheduling of activities to ensure proper resource coverage is maintained in the most efficient and cost sensitive manner.
• Assist Program Directors with pay card and custodial account parameters to ensure that a proper accounting is maintained in a timely fashion.
• Administer the interviewing and selection process when filling vacancies in a timely manner.
• Assist the Program Directors so that vehicle safety, usage and fuel consumption policies are adhered to and that any and all vehicle or equipment problems are reported immediately.
• Ensure that all protocols and procedures are followed and that documentation is completed when intakes, transfers or discharges occur.
• Thoroughly review intakes with Program Director(s) to ensure openings are filled in a timely manner.
• Maintain overall sound financial controls to ensure that budget parameters are met and that spending is kept under control.

Abilities:

• Must demonstrate strong interpersonal skills.
• Have an ability to handle multiple projects or work assignments simultaneously.
• Possess effective supervisory skills in managing both a subordinate staff and the administrative routines required of this position.
• Be consistent under pressure to manage activities of varying length and complexity.
• Have a thorough knowledge and understanding of Department of Human Services (DHS) regulations and be responsible for ensuring that the facilities operate in compliance with these regulations.
• Show strength, patience and perseverance in handling situations requiring an ability to problem solve and reached informed decisions in unique circumstances.
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