Community Experience Associate

About Us

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

We've revolutionized the business travel market by offering an unrivaled selection of travel options, a powerful booking and management platform, and 24/7 customer support. It's why we've become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a ‘unicorn’ and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel. 

The role:

At TravelPerk, we are cultivating an organizational culture and employee experience centered around genuine connection and a sense of belonging. Why? Because in order to do great work, we believe that it’s crucial that our people feel connected to our mission and to each other. Ultimately leading to an environment where people feel empowered to share, unlocking different perspectives that create innovative solutions to complex problems.

We have always given our culture critical importance. It’s through our shared mission and values that we create a sense of belonging and a sense of purpose between our employees. That’s exactly what our Community team is in charge of: to bring TravelPerkers together over our Mission and our Culture. We empower our global community to thrive at work through enriching experiences and meaningful moments. We believe that our culture comes alive when we’re together IRL. This looks like events throughout the year for the entire company or local hubs to come together for moments that matter.

This year we have seen exponential growth within our NAM team, especially in Chicago. As the team continues to grow, we want to make sure that we maintain a strong sense of belonging and connection to TK culture within the Hub. As NAM Community Experience Associate, you will be responsible for creating and maintaining the artifacts of TravelPerk’s culture. From enhancing our Onboarding experience to creating exciting and engaging experiences within the workspace, your key goal will be to attract, retain and engage great talent.

What will you be doing?

• Facilitating a world-class onboarding experience
  • Oversee onboarding logistics, including communication, swag, lunches, and calendar management, to create a seamless experience that immerses new hires in TravelPerk's culture and values.
  • Partner with cross-functional teams to continuously improve onboarding processes, incorporating feedback to create an engaging and seamless experience for new employees.
• Maintaining and scaling TravelPerk’s culture and mission:
  • Manage the operations to uphold our regular cadence of culture-based events.
  • Support the wider People Team with “on-the-ground” tasks. This could be viewing kick-off venues, ordering breakfast for All Hands or supporting Learning & Development workshops.
  • Collaborate with the Workplace team to ensure a productive and engaging environment in the Chicago Hub by overseeing operations and providing strategic support.
    Review our processes as we scale to ensure our efforts continue to add value.
  • Co-create our Community approach so that we build with the community not for the community, ensuring that they are empowered to shape their own experiences.
• Upholding our In Real Life strategy
  • Bring our community together for valuable moments of in-person learning, building connection and fostering collaboration.
• Maintaining a pulse on the global employee experience
  • Given the wide scope of Community, you will need to build trusted relationships with employees across the company to understand and enhance the employee experience in the HQ and across our global hubs.
• Representing the company
  • Showcase our culture externally by supporting employee branding initiatives that highlight the culture of TravelPerk to attract great talent to join us.

What will you need to succeed?

• Happy to be in office 4 days a week
• Willing to organiz