Communications Intern

About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. Learn more at www.communityactionhouse.org.
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support)Agency Size: 60-70 staff and 2,300+ annual volunteers
Our ValuesWho we are. Who we aspire to be. What drives us. What unites us. Learn more, here!- Radically Welcoming- Guest-Centered- Lead with Kindness- Curiosity-Driven- Always Improving- Collaborative by Design- Contagious Commitment- One Team
Position DetailsPosition Type: Part-time, Internship, 10-15 hours/weekOvertime Status: Non-ExemptReports To: Communications ManagerDirect Reports: noneDepartment: CommunicationsPrimary Location: Food Club & Opportunity HubPosition Term: October 2025 - January 2026, open to time off during the holiday season, potentially aligning with school breaksCompensation & Benefits: $12.48 hourly
SummaryThe Communications Intern supports key storytelling and outreach efforts that help advance Community Action House’s mission and connect with our broader community. This role involves drafting various forms of content, while helping maintain a consistent voice and visual identity across platforms. The Communications Intern will assist in planning communications around the Resale Store launch, contribute to content calendar development, and support the creation of on-brand graphics and campaign materials. This position offers hands-on experience in nonprofit communications and works closely with the Communications Team to build awareness and engagement.
Responsibilities & Essential Duties

Support Resale Store Launch

• Help create a content calendar specific to the Resale Store.
• Draft press releases and promotional materials related to the store opening.
• Capture and edit content that highlights store items, volunteer stories, and Resale Store connection to Action House programs.

Content Creation

• Draft and edit press releases, blogs, guest stories, and newsletter content that reflects Community Action House’s voice and values.
• Assist in creating engaging content for social media platforms (Instagram, Facebook, LinkedIn).
• Support the development of eNewsletters and email campaigns.
• Assist in the design and creation of communication materials in line with the organization's visual branding.

General Communications Support

• Participate in brainstorming sessions, team meetings, and Communications Calendar planning.
• Help track analytics for social and email engagement to assess impact and optimize future content.
• Provide support as needed for fundraising campaigns and donor events.
• Other duties as assigned. 

Supervision Received

• Specific Direction: Receives detailed work instructions or guidance for performing repetitive tasks. Supervisor monitors progress and provides feedback or correction as needed to ensure that tasks are completed according to expectations.

Education & Experience

• High School Diploma required.  Some college preferred.
• Bilingual Spanish proficiency preferred

Qualifications

• Ability to write clearly, concisely, and in a compelling voice tailored for different audiences and platforms.
• Experience in creating both long-form content (blogs, press releases) and concise, compelling short-form content for social media.
• Experience in grap