Communications Intern [Fall 2024]

About Zipline

Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline designs, builds, and operates a fleet of cutting edge, autonomous delivery drones. We serve tens of millions of people around the world.

Joining Zipline’s Emerging Talent program as an intern is an opportunity to contribute to our promise of building a system that provides equitable access to critical healthcare supplies for millions of people. We believe that internships are more than just opportunities to learn by watching or doing low level tasks. We expect our interns to take on meaningful work that actively contributes to moving Zipline’s mission forward, while learning real-world skills that will serve them in their careers for the long term. 

Join us, and build the future of logistics with the best humans around!

About You and The Role

We’re looking for a recent grad to compliment our communications team across all functions, from public relations planning, research and activations, to event support and execution.

Reporting to the Senior Manager of Corporate Communications, you’ll be a vital member of a small team that has an outsized role and responsibility for building and protecting Zipline’s global brand and reputation. You’ll thrive in this role if you are mission-driven, like to work in exceptionally fast-paced environments, are intellectually curious, work well cross functionally, and are equal parts creative and strategic.

Zipline’s communications team shapes and shares the company’s story and impact. We strategically raise awareness about what we’re doing and the impact that we’re having, increase acceptance of and excitement for our system, and cultivate ambassadors and brand love. We are passionate storytellers that thrive at making complex topics simple and understandable. 

This internship is a rare opportunity to gain significant hands-on experience with senior communications leaders tackling global tech, policy, communications, and market issues at a growing, category leading startup.

What You'll Do

• Assist in building and executing strategic communications campaigns. While your focus will be on the United States, much of your work will have global reach.
• Support the communication’s team day-to-day work, including media monitoring, material creation, event support, and research projects. 
• Assist in external storytelling, including story mining, social listening, arranging and staffing interviews, drafting messaging and media materials, reviewing and updating company assets.
• Analyze news and social media coverage for key metrics, such as sentiment, pickup, message pull through etc.
• Research projects, developing proactive story ideas, writing etc. 
• Work cross-functionally with the Communications, Marketing and Brand team as well asCustomer Success and Community Engagement.

What You’ll Bring

• 0-3 years of experience in communications. Time in a fast-paced environment; agency, politics or in-house tech experience is preferred.
• Excellent attention to detail, project management and writing skills, paired with exceptional judgment and a strong interest in the U.S. traditional and emerging media landscape. 
• Strong research skills and the ability to synthesize and collate information from informal sources, including traditional and social media.
• Curiosity, creativity, and a passion for learning
• Prior success collaborating cross-functionally
• Excellent spoken and written English

You’ll Thrive in the Role If:

• You’re a self-starter that is adept at collaborating cross-functionally
• You are a researcher who can dig into a new niche and quickly get up to speed
• You like to work in fast-paced environments, are great at multitasking, and can go with the flow 
• You bias to action and communicate consistently with your team to ensure everyone is aligned
• You can look-around-the-corner at what’s next and execute your own work with minimal structured oversight 
• You bring a “can do” attitude, because we have a lot of vital work to get done and require everyone’s best work to succeed
• You are a good writer and have excellent attention to detail 
• You are equal parts creative and strategic
• You are passionate and excited about Zipline’s mission, impact and products 
• You’re comfortable as an “intrepreneur,” look for ways to continuous improve and take ownership 

What Else You Need to Know   

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