Commercial Operations Senior Analyst- Quoting

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Are you ready to step up and drive operational excellence in a fast-moving, mission-driven environment? At Axon, our Commercial Operations Analysts don’t just process deals—they shape how we scale. As a Commercial Operations Senior Analyst, you’ll own complex deal structures, guide cross-functional teams, and deliver insights that make our operations smarter and faster. You’ll be the go-to resource for navigating nuance, resolving roadblocks, and ensuring accuracy at scale.
This role is designed for a seasoned, detail-obsessed professional who thrives on creative problem-solving, can evaluate multiple factors in decision-making, and knows how to influence stakeholders. You’ll help drive efficiency, mentor teammates, and contribute to process improvements that directly impact revenue and customer success.

What You’ll Do

Location: Hybrid in Axon hub
Reports to: Commercial Operations Manager

• Manage and execute complex commercial deals across key accounts, balancing financial, legal, and operational requirements.
• Serve as subject-matter expert on Axon’s quoting tools, bundles, pricing structures, and approval flows; act as a resource for escalated requests.
• Analyze and evaluate contracts and performance obligations, proactively identifying risks or gaps and ensuring compliance with revenue recognition standards.
• Mentor and coach junior team members on quoting processes, Salesforce CPQ, and deal strategy.
• Lead cross-functional problem-solving with Sales, Finance, Legal, and Order Processing to resolve non-standard scenarios and create scalable solutions.
• Identify and drive process improvements, leveraging data insights to recommend changes that enhance efficiency and accuracy.
• Collaborate on system updates and product launches, leading testing and feedback loops to ensure smooth rollouts.
• Simplify and communicate complex information to cross-functional partners and senior stakeholders, ensuring alignment and understanding.

 

What You Bring

• Bachelor’s degree or equivalent work experience.
• 5+ years of experience in sales operations, pricing, commercial operations, or a related field (or 3+ years with a Master’s).
• Proven success managing moderately complex deal structures and demonstrating judgment in balancing customer needs with business goals.
• Advanced proficiency in Salesforce CRM (CPQ strongly preferred) and Microsoft Excel (pivot tables, lookups, complex formulas, scenario modeling).
• Strong analytical skills with the ability to evaluate data, identify trends, and recommend improvements.
• Clear, concise, and persuasive written and verbal communication skills; able to influence cross-functional decision-making.
• Experience mentoring or guiding peers, with a collaborative and supportive leadership style.
• Ability to operate with autonomy in a dynamic, fast-paced environment while juggling competing priorities.
• A proactive, problem-solving mindset that consistently looks for ways to improve processes and outcomes.

 

Work Location

This role is based out of our New York City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work


The Pay: Axon is a total compensation company, meaning compensation i