Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Ft. Myers, FL! 

The Commercial Lines Account Manager is responsible for servicing new and existing clients and helping to maintain positive client relationships for Commercial Lines accounts, providing high quality of service with a focus on the profitability of the business to the agency. 

How You Will Contribute: 

• Answer and process all telephone requests, process daily mail, including faxes and e-mail, for assigned accounts 

• Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers 

• Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations  

• Validate coverage and ratings policies, endorsements, audits, cancellations, etc. 

• Maintain suspense or follow-up system for correspondence/requests, and expiration records 

• Process premium finance agreements as needed 

• Prepare billings and/or invoices on a timely basis 

• Advise accounting of the appropriate posting of moneys received on assigned accounts 

• Assist in the collection of premiums and audits 

• Provide back-up to other Account Managers as assigned 

• Develop and maintain working relationship with the various company marketing representatives and underwriters 

• Develop and maintain strong technical knowledge of commercial lines coverages and rating  

Licenses and Certifications:  

• Florida 2-20 Property & Casualty license 

• Industry designations are promoted and funded by the agency 

Skills & Experience to Be Successful: 
 

• Understanding of customer service areas such as rating, marketing, claims support, and coverage information 

• Committed to providing respectful, responsive, and helpful service to clients 

• Clear and effective communication skills, both in writing and in conversation 

• Comfortable using computers and related tools to complete tasks accurately and efficiently 

• Organized and detail-oriented, with the ability to manage tasks and respond to requests in a timely manner 

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details