Collins Print Services & Reprographics (Onsite)

Date Posted:

2025-12-09

Country:

United States of America

Location:

HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

Seeking a customer-focused professional with experience in print services and reprographics to join our team supporting Collins Aerospace's enterprise print services operations and local print center. The ideal candidate will enjoy working in a fast-paced environment, managing multiple high priority tasks and be passionate about delivering operational excellence in print services.

**This is onsite position in Cedar Rapids, IA**

What YOU will do:

• Interacting with internal customers to understand their print service needs and provide solutions

• Coordinating and prioritizing multiple print and reprographic jobs to meet tight deadlines

• Operating and maintaining printer environment, reprographic equipment, and printer infrastructure

• Identifying and resolving technical issues with print services hardware and software

• Monitoring and managing supplies like paper, toner, and other consumables to ensure smooth operations.

• Working closely with other team members to manage workflow, job/project statuses, and overseeing a successful operational printing environment  

• Identifying opportunities to streamline operations and improve the efficiency of print services and the Print Center

• Partner with colleagues to maintain and support print services infrastructure.

• Serve as the subject matter expert for label printers, supporting refresh efforts, incident management, and troubleshooting activities.

Qualifications YOU Must Have:

• Typically requires a University Degree and less than 2 years prior relevant experience If position is Engineering/Other Technical Position:

• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position (U.S. Citizen or Green Card Holder).

• Experience supporting enterprise-level printing operations or a centralized print center.

• Strong interpersonal skills with the ability to interact effectively with customers and Senior Leadership

• Strong problem-solving and troubleshooting capabilities with both hardware and software.

• Ability to manage multiple tasks, prioritize effectively, and meet time-sensitive deadlines.

• High attention to detail, communication, and customer service skills.

• Familiarity with label printing equipment and printer infrastructure is a plus.

What We Offer:

Some of our competitive benefits packages include:

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

• Birth, adoption, parental leave benefits.

• Ovia Health, fertility, and family planning.

• Adoption Assistance.         

• Autism Benefit.

• Employee Assistance Plan, including up to 10 free counseling sessions.

• Healthy You Incentives, wellness rewards program.

• Doctor on Demand, virtual doctor visits.

• Bright Horizons, child, and elder care services.

• Teladoc Medical Experts, second opinion prog