Cloud Systems & Data Administrator

This is a remote position.

The Cloud Systems & Data Administrator partners closely with Operations, Clinical, Billing, Compliance, and external technology vendors to ensure data, systems, and reporting are optimized for business and regulatory needs.

Responsibilities

• Administer, optimize, and secure all cloud environments (AWS, RDS/Aurora), including server, database, and storage management.
• Serve as Power BI lead: build, maintain, and improve dashboards for payer reporting, operations, and clinical analytics.
• Support and manage EHR (eClinicalWorks): ensure data accuracy, user access, integrations, and system updates. 
• Integrate data across platforms: create/manage APIs, ETL processes, and automate workflows (Power Automate) between eClinicalWorks, Zoho CRM/ATS, Ring Central, etc.
• Oversee HIPAA, HITECH, and data security protocols; ensure audit readiness and incident documentation. 
• Serve as a key thought partner to the COO and CEO on growth strategy, risk, and scenario planning. 
• Monitor system performance, manage user access, and resolve support tickets.
• Develop and maintain documentation: system configurations, workflows, policies, and data dictionaries.
• Collaborate with vendors and consultants as needed.
• Lead/support special projects (tech upgrades, data migrations, new platform implementations).

Requirements

Skills Required

• Systems administration (AWS, RDS/Aurora, ECW)
• Data analysis & dashboarding (Power BI)
• Operations management & automation (Power Automate)
• ETL, SQL, and data integration
• Healthcare IT & regulatory compliance (HIPAA/HITECH)
• Advanced proficiency in Excel, workflow tools, and computer systems
• Experience with digital health, enhanced care models, or healthcare startups preferred.

Competencies

• Demonstrated ability to lead, develop, and inspire high-performing teams.
• Strong communication, organizational, and analytical skills.
• Technical Communication

Job Requirements

• Education: Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent work experience)
• Specialty Area: Healthcare technology, data analytics, or systems administration
• Experience: 3+ years relevant experience in healthcare technology, data analytics, or systems administration
• Certification(s): AWS, Azure, Power BI, eClinical Works, or cybersecurity certifications preferred
• License: N/A