Cloud Applications Administrator - (Remote - US)

Mediavine is seeking an experienced Cloud Applications Admin to join our growing IT Services team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We help content creators build sustainable businesses. From educational tools and cutting-edge plugins to ad technology that maximizes earnings without slowing down your site, our motivation is ensuring your brand and business grow in every respect.

We are striving to build an inclusive and diverse team of highly talented individuals that reflects the industries we serve and the world we live in. We are committed to creating a culture where everyone feels welcomed. We are looking for individuals that will challenge us to continuously evolve and make Mediavine the employer of choice for people of all backgrounds. We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position.

Diversity and inclusion aren't platitudes to us; we take them seriously. Have a look at our team and read through our blog posts to learn more about our values and to discover if Mediavine is the place for you!

Position Title & Overview:

The IT Services department is responsible for the operation and administration of Mediavine's information technology systems. This includes planning, organizing, and administering hardware and applications to enable employee success. In addition to hardware, desktop and cloud application administration and support, this position will also be responsible for implementing IT policies and procedures to ensure the security and smooth operation of Mediavine's IT systems. The IT Services team needs an experienced Cloud Applications Admin who can take on new projects and challenges while also supporting a remote company as it continues to grow.

Essential Responsibilities:

• Organize and administer the IT environment including both desktop and cloud applications, security and hardware
• Maintain infrastructure and processes related to Mediavine’s systems and provide support to include day-to-day operations, monitoring, and problem resolution
• Monitor and maintain the health of all cloud-based and desktop applications and processing environments, adjusting when necessary to improve performance
• Identify, document, automate and optimize maintenance tasks where needed
• Assist with the build-out, implementation, and ongoing management of IT policies and processes
• Ensure the security and reliability of Mediavine's IT systems, addressing any potential issues as needed
• Monitor the performance of Mediavine’s IT systems, offering recommendations for continuous improvement
• Troubleshoot and resolve systems and IT related incidents for end users, while also fulfilling requests for hardware, software and application access
• Provide support for live online events as well as IT productions support for onsite events
• As the team expands; assist in recruiting, training, and coaching new employees
• Required travel for our annual All Hands Retreat, Team Retreats/Meetings and/or industry events/conferences (approx. 15%)

Requirements

Location:

• Must currently live in the United States

You Have:

• BS/BA in computer science, business or a related field
• 5 + years of experience in a technical IT role, preferably in a start-up high-growth environment
• 2+ years experience with the administration of Google Workspace, Slack, Zoom and other cloud based applications
• Experience supporting a remote environment of 200+ employees
• Proven ability to quickly summarize and communicate complex information for multiple audiences
• Experience supporting technology (AV, streaming, conference) for both online and onsite events
• Strong understanding of technology concepts, especially the configuration of authentication (SAML and Oauth), authorization and security
• Strong understanding of IT policies and processes
• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to influence and build strong relationships across the organization
• Strong problem-solving and analytical skills
• Ability to work well independently and collaboratively as part of a team
• Ability to travel up to approximately 15%

Benefits

• Remote work environme