Clinical Support Specialist

Clinical Support Specialist, Dermatology Clinic

JOB SUMMARY: Under general supervision, coordinates, monitors, and evaluates the operations within the clinic, excluding nursing services. 

EDUCATION/EXPERIENCE: High school diploma or GED required, with three years of office or clerical experience; or, an equivalent combination of education and experience. Experience in the department to be served preferred. Experience with patient appointment scheduling strongly preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A 

ESSENTIAL FUNCTIONS: 1. Oversees the general clinical operations including record keeping and filing, ordering and purchasing of general medical/surgical supplies and office supplies and equipment. 2. Develops work schedules and assignments for professional and ancillary staff with attention to equitable distribution and adequacy of coverage. 3. Assists with assessing department fiscal requirements, prepare budgetary recommendations, and monitor and reconcile expenditures. 4. Assists with various personnel functions including hiring, scheduling, and performance planning. 5. Prepares management reports (technical, operational, fiscal) which detail patient or procedure volumes, resource utilization, trends, revenues, expenditures, etc. 6. Cross-trains staff. Oversees staff development in areas of computer access, and lab and diagnostic testing requisitions. 7. Oversees maintenance of office space, equipment, and facilities. 8. Maintains inventory of supplies, meets with sales personnel, evaluates purchase orders, and makes decisions regarding purchases for the clinic. 9. Acts as a liaison between physicians and nursing staff to facilitate the care of the patients and clinical flow. 10. Answers by phone and in person inquiries concerning clinic policies and procedures. 11. Performs other related duties incidental to the work described herein. 

SKILLS/QUALIFICATIONS: Ability to perform multiple tasks simultaneously Strong computer experience 

WORK ENVIRONMENT: Medical office/clinic 

PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.